A Technical Consultant or Analyst provides information technology consulting services to businesses and organizations. Advises or manages installation or expansion of computer network systems; provides problem-solving assistance and staff training with new systems. May work independently or as part of a consulting team.
Amherst, NY (Hybrid - 4 Days Onsite, 1 Day Remote)
Duration:
Through March 2027 (Potential Extension/Conversion) Contract Position Overview We are seeking a Technical Engineer II to support a large-scale technology migration initiative within a payment processing and document management environment. This role is ideal for a technical analyst or technical coordinator with strong QA, testing, documentation, and stakeholder management skills. This is not a pure software development role. The ideal candidate will be highly organized, analytical, detail-oriented, and capable of coordinating across technology teams, operations, vendors, and business stakeholders while ensuring successful project execution. Key Responsibilities Support testing, validation, and quality assurance activities for system migration initiatives. Create and maintain technical documentation, process flows, and implementation artifacts. Coordinate activities across technology, operations, vendors, and business teams. Track project deliverables, issues, risks, and dependencies. Analyze processes and identify gaps, improvement opportunities, and potential risks. Ensure migration activities remain organized, documented, and on schedule. Participate in stakeholder meetings and communicate project status effectively. Assist with troubleshooting and issue resolution during testing and deployment phases. Required Qualifications Strong critical thinking and problem-solving skills. Experience with testing, QA processes, validation, or UAT activities. Excellent communication and stakeholder management skills. Strong organizational and documentation capabilities. Experience coordinating technology-related projects or initiatives. Ability to understand complex systems and quickly learn new technologies. Comfortable working in a fast-paced and evolving environment. Preferred Qualifications Banking or financial services experience. Experience supporting application, infrastructure, or platform migrations. Experience working with vendor-hosted solutions. Process mapping and documentation experience using Visio or similar tools. Exposure to Azure environments or cloud technologies. Experience working with payment processing, document management, or operational technology platforms. Ideal Candidate Fast learner with strong learning agility. Detail-oriented and process-driven. Strong collaborator capable of working across multiple teams. Possesses a QA mindset and can think through edge cases and potential risks. Capable of balancing technical understanding with business coordination responsibilities.
