at Zayo in Boise, Idaho, United States Job Description United States Full time

R0017005

Company Description Zayo provides mission-critical bandwidth to the world's most impactful companies, fueling the innovations that are transforming our society. Zayo's 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo's communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. As a Technical Solution Analyst within Zayo's Solution Architecture organization, you'll have the opportunity to build your technical expertise in telecommunications, networking, and customer solution design. Working alongside experienced Solution Architects and Solution Engineers, you'll gain hands-on experience supporting customer opportunities, creating network and service visualizations, developing technical documentation, and assisting with foundational network design. Through mentorship, collaboration, and practical experience, you'll build your knowledge of Zayo's network, products, services, and technologies while learning how technical solutions are developed to address real customer needs. This role is well suited for someone who is technically curious, enjoys solving problems, communicates effectively, and is interested in building a career in telecommunications and solution engineering.

Location:

Remote, United States Work Hours:

Must be available to work during Mountain Time business hours

What You'll Do :

Solution Design & Technical Support

+ Analyze customer requirements and help identify Zayo products and services that align with their technical and business needs.

+ Create network diagrams, service visualizations, KMZ files, and other technical documentation to support customer solutions.

+ Use GIS -based systems, previous solution designs, Zayo product knowledge, and customer requirements to evaluate and support unique requests.

+ Partner with Solution Engineers to develop solutions that support current and future customer applications.

+ Gather, organize, analyze, and present relevant technical and financial information for internal and external stakeholders.

+ Assist with foundational network design activities across fiber and data-networking solutions.

+ Ensure technical documentation is complete and accurate fo To view full details and how to apply, please login or create a Job Seeker account