The Role Provide day-to-day Workday HCM administration and support across employee data, organizational changes, compensation, benefits, payroll, recruiting, and talent processes. Troubleshoot issues, maintain data accuracy, assist with configuration and testing, support HR activities and reporting, create documentation and training materials, and guide employees, managers, and HR partners on Workday processes. Collaborate cross-functionally to improve HR workflows and the employee experience while protecting confidential information. Summary Generated by Built In Grow With Us! At Hilb Group, we recognize that our associates are our greatest asset. We promote a service-driven culture of high performance that encourages career and professional development. The Hilb Group is currently seeking a motivated and ambitious ­­­­­Workday HCM Analyst to join our team. This position will report to our agency located in Richmond, VA. The ideal candidate will be motivated to succeed, is well organized, able to prioritize, and able to work well with a team. This is a remote position.

Key Responsibilities:

Provide day-to-day support and administration for Workday Core HCM , including employee data, positions, organizations, job changes, compensation changes, and other employee lifecycle transactions. Support Workday functionality and processes related to Benefits, Payroll, Recruiting, and Talent Management . Troubleshoot Workday issues, research root causes, and coordinate resolutions with HR, Payroll, Benefits, and other stakeholders. Assist with Workday business process configuration, testing, documentation, and ongoing process improvements. Support annual and recurring HR activities, including benefits enrollment, compensation activities, performance reviews, recruiting processes, and other HR programs. Review employee and organizational data for accuracy and help resolve data discrepancies. Assist with Workday reporting and provide data to HR and business partners as needed. Participate in testing for Workday updates, enhancements, and configuration changes. Create and maintain process documentation, job aids, and training materials. Respond to Workday-related questions from employees, managers, and HR partners and provide clear guidance on system processes. Partner with internal teams to identify opportunities to streamline HR processes and improve the employee and manager experience. Maintain appropriate confidentiality and data security when working with sensitive employee information.

Qualificatio ns:

Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field preferred, or equivalent relevant experience. Hands-on experience working with Workday HCM . Experience supporting one or more Workday functional areas, including: Benefits Payroll Recruiting Talent/Performance Management Understanding of HR processes and the employee lifecycle. Strong analytical, troubleshooting, and problem-solving skills. Strong attention to detail and commitment to data accuracy. Ability to manage multiple priorities and work effectively with cross-functional teams. Strong written and verbal communication skills. Experience with Workday reporting, business processes, security, integrations, or testing is a plus.

Preferred Qualifications:

Experience supporting Workday in a multi-location or growing organization. Exposure to multiple Workday modules and cross-functional business processes. Experience with Workday releases, regression testing, or system enhancements. Experience developing HRIS documentation, procedures, and end-user training materials. Workday training or certifications are a plus.

Benefits:

Company Paid Life Insurance, Long-Term and Short-Term Disability. Medical, Dental, Vision and FSA/HSA plans. 401(k) with company match. Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits. Generous PTO. An awesome team of professionals! The Hilb Group is an equal opportunity employer, and we actively support and comply with all applicable federal, state, and local laws prohibiting all forms of discrimination in employment. Additionally, we have a zero-tolerance policy for all forms of harassment in violation of federal, state, and local laws. Read Full Description Skills Required Bachelor's degree in Human Resources, Information Systems, Business Administration, or a related field, or equivalent relevant experience Hands-on experience working with Workday HCM Experience supporting at least one Workday functional area, including Benefits, Payroll, Recruiting, or Talent and Performance Management Understanding of HR processes and the employee lifecycle Strong analytical, troubleshooting, and problem-solving skills Strong attention to detail and commitment to data accuracy Ability to manage multiple priorities and work effectively with cross-functional teams Strong written and verbal communication skills Experience with Workday reporting, business processes, security, integrations, or testing Experience supporting Workday in a multi-location or growing organization Exposure to multiple Workday modules and cross-functional business processes Experience with Workday releases, regression testing, or system enhancements Experience developing HRIS documentation, procedures, and end-user training materials Workday training or certifications Hilb Group Compensation & Benefits Highlights The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hilb Group and has not been reviewed or approved by Hilb Group. About This Summary Strong & Reliable Incentives — Base pay and commission compare favorably to nearby agencies or prior employers in certain markets and roles. Retirement Support — The 401(k) program is frequently praised, with the match described as good. Wellbeing & Lifestyle Benefits — Work-from-home flexibility consistently stands out as a top perk and is often highlighted as part of the overall package. Learn more about Hilb Group's Compensation & Benefits → Hilb Group Insights What's It Like to Work at Hilb Group? Hilb Group Culture & Values Hilb Group Career Growth & Development What's the Work-Life Balance Like at Hilb Group? Hilb Group Leadership & Management Hilb Group Company Growth, Stability & Outlook View all jobs at Hilb Group View Hilb Group Profile Report Job