ServiceNow Expertise:

 Proven experience with the ServiceNow platform, particularly the IT Asset Management (ITAM) and SAM Pro modules. •

Technical Skills:

 Experience with ServiceNow customizations and data management. •

Software Licensing Knowledge:

 In-depth understanding of various software license models (e.g., Microsoft, Oracle, IBM, SAP). •

ITAM Principles:

 Strong understanding of IT Asset Management principles and best practices. •

Soft Skills:

 Excellent communication, problem-solving, and analytical skills. •

ITIL Practices:

 Demonstrated understanding of ITIL (IT Infrastructure Library) practices. Roles & Responsibilities •

Implementation and Configuration:

Design, implement, and configure the ServiceNow SAM Pro module. •

Lifecycle Management:

Manage the software asset lifecycle from request and procurement to deployment, usage, optimization, and retirement. •

Integration:

Integrate SAM with other ServiceNow modules

Automation:

Automate processes such as software license harvesting, software reclamation, and compliance checks. •

Compliance and Auditing:

Conduct regular software compliance audits and create remediation plans to ensure adherence to software license agreements. •

Optimization:

Optimize software licensing and usage, reduce costs by eliminating redundancies, and ensure proper software distribution. •

Data Management:

Ensure data quality and integrity within the SAM module, CMDB, and Discovery. •

Reporting and Dashboards:

Develop and maintain dashboards and reports to track software usage, compliance, and optimization efforts. •

Stakeholder Collaboration:

Work with IT, Finance, Procurement, and Vendors to align SAM strategies with business objectives.

Salary Range :

$120,000 to $140,000

Per Annum TCS Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

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