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TEKsystems

Study Moderator

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Job Description

Overview Seeking a Study Moderator to support in-person research sessions evaluating prototype hardware. Responsibilities include participant moderation, informed consent, device troubleshooting, and scheduling. Job Description The Study Moderator supports in-person user research and data collection studies within our Client's Hardware Engineering organization. This role ensures smooth session execution — preparing equipment, guiding participants, capturing data, and troubleshooting prototype hardware. The moderator also applies creative solutions to maintain throughput and uphold participant experience standards. Additional Skills & Qualifications Familiarity with human factors, ergonomics, or usability testing principles Comfortable in participant-facing roles requiring empathy and professionalism Adaptable in fast-paced, evolving study environments with shifting priorities Employee Value Proposition (EVP) This role offers the opportunity to work directly with our Client's cutting-edge hardware and early-stage prototypes in a collaborative, fast-paced environment. Moderators gain exposure to world-class research operations while contributing to products that shape the future of user experience. The position provides meaningful, hands-on work and a chance to learn our Client's approach to precision, confidentiality, and human-centered testing. Work Environment Fully onsite at Client facilities in San Diego, this position operates within secure research labs handling confidential hardware and participant data. The work requires professionalism, adaptability, and clear communication across research, study operations, and engineering teams. Days are dynamic and session-based, with shifting participant schedules and close coordination with leads and cross-functional partners. Shift Day shift Monday -
Friday Pay:
From $35.00 per hour Expected hours: 40.0 per week
Work Location:
In person