Must Have Technical/Functional Skills

• Webex experience product design knowledge or any collab MS teams/Slack/Google/ Webex-Cisco
• 7+ years of product design, UX design, or equivalent experience designing complex digital products
• AI work flows and Product testing knowledge and Strong command of Figma
• Experience designing for enterprise SaaS, collaboration tools, communications platforms, admin tooling, or similarly complex product ecosystems Calling experience.
• Strong collaboration skills with product management, engineering, research, and design partners.
• Experience using AI tools to accelerate design exploration, prototyping, research synthesis, or workflow generation, paired with clear judgment about where human design thinking matters most. Roles & Responsibilities
• Design end-to-end calling experiences across Webex desktop, web, mobile, and device surfaces.
• Partner with product managers, engineers, architects, researchers, and other designers to define user flows, interaction models, and implementation-ready designs.
• Proactively identify opportunities where user needs, product strategy, and platform capabilities intersect, then use design artifacts, prototypes, and storytelling to help the team align on direction.
• Explore how AI-assisted and agentic workflows can improve real-time communication without adding friction or reducing user trust.
• Create prototypes at the right level of fidelity, from quick workflow explorations to polished concepts for stakeholder alignment, usability testing, and engineering handoff.
• Use Cisco's design system to produce consistent, scalable experiences while identifying gaps or new patterns needed for calling-specific use cases.
• Validate design decisions through usability testing, heuristic review, customer feedback, and collaboration with UX research.
• Document interaction behavior, accessibility considerations, edge cases, and design rationale for product teams.
• Help align teams around a shared product direction through strong storytelling, systems thinking, and pragmatic design judgment. Generic Managerial Skills, If any
• Nice to

Have:

Experience with telecommunications, calling, meetings, messaging, contact center, or

• real-time communication products.

Salary Range:

$80,000 - $110,000 a year #

LI-CM2 TCS

Employee Benefits Summary:

Discretionary Annual Incentive.

Comprehensive Medical Coverage:

Medical & Health, Dental & Visi on, Disability Planning & Insurance, Pet Insurance Plans.

Family Support:

Maternal & Parental Leaves.

Insurance Options:

Auto & Home Insurance, Identity Theft Protection.

Convenience & Professional Growth:

Commuter Benefits & Certification & Training Reimbursement.

Time Off:

Vacation, Time Off, Sick Leave & Holidays.

Legal & Financial Assistance:

Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.