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Content Designer
Career Insights for User Experience (UX) Designer
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Based on North Carolina data
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What they do
A User Experience (UX) Designer improves user satisfaction with a product by making its usability, accessibility, and interaction better. Brings together traditional human-computer interaction design, and looks at improving all areas of user experience with a product or service.
$93,240 / year median in North Carolina
+12% projected growth
Job Description
Content Designer
The application window is expected to close on: 09/29/2026Meet the TeamContent designers at Splunk are integral to the product design process — not writers at the end of the pipeline, but strategic partners who shape how users understand and navigate complex enterprise software. You'll work across product teams to define terminology, create consistent UI text, establish information architecture, and develop content-led design patterns that scale.
This role sits within the Content Design and Information Architecture team and partners closely with product design, product management, engineering, research, and marketing. You'll contribute to Splunk's design system compliance while keeping the user experience cont across a portfolio of security, observability, and platform products.
Your Impact
- Design clear, consistent UI text across flows — labels, error messages, empty states, onboarding, tooltips, and more — in alignment with Splunk's style guide and design system
- Lead information architecture and navigation design for complex product areas, using research to fit user mental models
- Define and maintain cross-product terminology, partnering with product management and product marketing to resolve naming conflicts and drive durable decisions
- Develop content-led guidelines and patterns (e.g. error messaging standards, capitalization, in-product help) that product designers and engineers can apply consistently
- Create and maintain in-product guidance experiences, such as walkthroughs and tours, to support user onboarding and feature adoption
- Collaborate on design system standards to ensure content patterns are compliant and reusable across the portfolio
- Partner with design and research on usability studies and card sorting to validate content and navigation decisions
- Support product designers on projects that lack dedicated content design coverage, providing frameworks and AI-assisted tools to maintain quality at scale
Minimum Qualifications
Bachelor's plus 5 years of related experience, or Master's plus 3 years of related experience. Related experience is understood to include content design and UX writing practice.
Experience in content design, UX writing, or a closely related field within complex software products
Strong command of UI text craft: you write clearly, concisely, and with a consistent voice across diverse UI surfaces
Ability to think structurally about information architecture, taxonomy, and navigation — not just individual strings
Comfort working with Figma and design systems; experience with Magnetic or similar enterprise design systems is a plus
Experience driving cross-functional alignment on terminology and naming decisions with product, marketing, and engineering stakeholders
Preferred Qualifications- Demonstrates high adaptability and resilience in navigating ambiguity, with the ability to effectively articulate the strategic value of the discipline to key stakeholders.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everyw, our impact is everyw.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or
Canada:
The starting salary range posted for this position is $104,100.00 to $131,900.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation
- , equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees- receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st tafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to dea.
..Visit the Employer site for more details