The Role Leads insight development, data analysis, reporting, and storytelling for consumer and telecom market research projects. The role manages client relationships, guides research design, presents actionable findings, creates client-ready deliverables, and provides consultative recommendations. It also leads project insight teams, supports proposals, coordinates with project management and sales teams, and manages multiple concurrent client engagements while ensuring analytical quality and process integrity. Summary Generated by Built In Who We Are Escalent is an award-winning data analytics and advisory firm that helps clients understand human and market behaviors to navigate disruption. As catalysts of progress for more than 40 years, our strategies guide the world's leading brands. We accelerate growth by creating a seamless flow between primary, secondary, syndicated, and internal business data, providing consulting and advisory services from insights through implementation. Based on a profound understanding of what drives human beings and markets, we identify actions that build brands, enhance customer experiences, inspire product innovation and boost business productivity. We listen, learn, question, discover, innovate, and deliver—for each other and our clients—to make the world work better for people. Role Overview Insights Directors at Escalent lead the development of insights and storytelling and own the data analysis and reporting phases of our work. At Escalent, the Insights Director is a senior-level project role that helps the Sector leader fulfill the objectives for projects while maintaining strong client relationships. This role will lead day-to-day project-related decisions and client correspondence. Insights Directors contribute to client retention and growth through consistent responsiveness and delivery of high-quality insights.

Insights positions are accountable for:

Collaborates with clients to design research to best address business questions. Presents actionable insights to clients and their stakeholders. Proper application of analytical techniques & tools Creating client-ready materials on time Sound process & integrity of insights The Salary Range for this position is $95,000

• $145,000.

If this is not the right level for you, please check out our other postings. This position is primarily remote; however, due to location of clients being primarily on the West Coast, candidates in the PT zone or MT zone will be given priority. Responsibilities Lead the development of insights and storytelling and own the data analysis and reporting phases of our work. Work closely with your fellow team members in other Insights roles, in Project Management positions and Sales & Strategic Growth roles in delivering our solutions in a high-quality manner. Leverage a variety of methods and tools and will have the benefit of collaborating with experts across Escalent. As you gain understanding of the nuances of the types of projects (methodologies), a particular client, the industry (or industries), and Escalent solutions, you offer consultative guidance to clients and colleagues Qualifications Bachelor's degree in a related field. Masters in market research is preferred Minimum 8 years of related experience. Prior experience supporting market research projects in CX, telecom, or online consumer platforms preferred, but not required. Considered "Highly skilled" in analytics functional skillset Strong communication skills

• written and verbal. Breadth of research methodology expertise & experience including survey / instrument design Able to distill findings into meaningful insights Formation of story architecture Highly skilled in all aspects of Reporting (deliverables) Prescriptive / Consultative Writing skills
• reports and client communications Data viz / PPT / Excel Autonomous report design / analysis plan Strong presentation and storytelling abilities Ability to effectively lead project insights team Ability to contribute to research design and/or proposal writing Ability to manage a number of client engagements concurrently.

High degree of professionalism & situational awareness (particularly related to client interactions) Highly collaborative, capable of getting others across the organization to collaborate Compensation, Benefits, and Culture Medical, Dental, and Vision Insurance

• Large carriers on a national level (domestic partner coverage included) 401k with Company Match
• No vesting period; bi-weekly contributions Flexible PTO
• Feel no guilt in taking off a minimum of 3 weeks of "real" vacation time Paid Parental Leave
• including paternity and adoption 12 Paid Company Holidays Hybrid/Virtual Work
• Virtual-first workforce with employees in most states Salary range for this role is $95,000
• $145,000 Explore our Careers and Culture page to learn more about the people behind the brand: https://escalent.

co/careers-and-culture/

Equal Opportunity Employer:

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status. Read Full Description Skills Required Bachelor's degree in a related field Master's degree in market research Minimum 8 years of related experience Experience supporting market research projects in customer experience, telecommunications, or online consumer platforms Highly skilled analytics capabilities Strong written and verbal communication skills Broad research methodology expertise, including survey and instrument design Ability to distill findings into meaningful insights Story architecture and storytelling abilities Highly skilled reporting and deliverable development Prescriptive and consultative writing skills for reports and client communications Data visualization, PowerPoint, and Excel skills Ability to independently design reports and analysis plans Ability to lead project insight teams Ability to contribute to research design and proposal writing Ability to manage multiple client engagements concurrently Professionalism and situational awareness in client interactions Highly collaborative approach and ability to facilitate cross-organizational collaboration View all jobs at Escalent View Escalent Profile Report Job