Figma Position Overview:

We are seeking an experienced UX Researcher to support customer and stakeholder research within the automotive retail and financial services space. This individual will conduct research with dealership personnel, customers, business development managers, and sales teams to uncover opportunities for improving products, services, and user experiences related to lending and financial offerings.

Key responsibilities include:

+ Conducting usability testing and user interviews + Reviewing analytics, behavioral data, and customer engagement metrics + Analyzing customer feedback, satisfaction scores, and complex data sets + Identifying pain points and opportunities for improvement + Updating personas and customer journey maps + Translating complex research findings into clear, actionable insights for stakeholders This role is heavily focused on qualitative research, while still leveraging quantitative data and analytics to support recommendations.

Key Skills:

+ UX Research + Qualitative Research + User Experience (UX) + User Research + Usability Testing + Persona Development + Journey Mapping + Analytics and Behavioral Data Analysis + Figma + Strong ability to simplify complex findings and communicate insights effectively + Experience working with analytics and behavior-tracking tools + Ability to collaborate with cross-functional teams and influence decision-making through research Location & Work Environment + Hybrid role based in Dearborn, MI + Candidates must be able to work onsite in Dearborn three days per week + Minimal travel required; occasional local visits for user interviews or research activities may be necessary Job Type & Location This is a Contract position based out of Dearborn, MI. Pay and Benefits The pay range for this position is $55.00 - $60.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position.

Application Deadline This position is anticipated to close on Aug 3, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. 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