This is a technology-driven role. At Loopdash we build and run WordPress sites for nonprofits, advocacy groups, media outlets and growing businesses, and AI agents handle a lot of our day-to-day work: QA, bug fixes, triage and drafting. We're hiring someone to own client accounts from start to finish and to direct those AI tools, not just use them. What you'll do Be the main contact for our clients. You'll run calls, set expectations and keep projects moving without escalating every decision. Turn client feedback into clear tasks, then push them through design, dev, QA and launch. Direct our AI agents. You'll write and refine their skills and prompts, connect tools through MCP, and check what they produce before it reaches a client. Manage our staging-to-production flow and decide what's ready to go live.

Triage every day:

separate the mission-critical from the critical and the merely important. Spot retainer and upsell opportunities in the accounts you run. Must-haves (you won't get an interview without these) Hands-on AI experience beyond chat. You've connected MCP servers, written agent skills or prompts, or built automations with tools like Claude Code, Cursor or similar. Please include an example. 3+ years building websites or producing client-facing designs at an agency, studio or in-house team. Comfort with GitHub, at least enough to read a PR, follow a deploy and run QA. Clear, calm communication with clients, including when the news is bad. Nice to have Nonprofit, political or media clients. WordPress experience such as themes, plugins, hosting and dev/staging/production. SEO basics Design chops in Figma. To apply, send your resume plus a short note on one AI workflow you built to jobs@loopdash.com

Pay:

$70,000.00 - $85,000.00 per year

Benefits:

Dental insurance Flexible schedule Professional development assistance Referral program Retirement plan Vision insurance

Work Location:

Hybrid remote in Cleveland, OH 44109