In this critical role, you will be the driving force behind our new product launches, owning the pipeline from the moment a product is handed off to marketing until it is live on our websites. You will manage the workflow, write the content, and ensure everything looks perfect from the customer's perspective. We are looking for someone who treats this role with a manager's mindset - someone who can organize tasks, coordinate with others, and prove they have what it takes to grow with us.

What You'll Be Doing Workflow Management:

Champion our product launch pipeline. You will track statuses across various stages, assign tasks, and follow up with team members to keep projects moving forward.

Cross-Team Collaboration:

Work closely with our R&D department to understand the exact ins and outs of new products. You need to know what matters most to our customers so you can accurately and effectively represent the product online.

Content Creation:

Write engaging and technically accurate product descriptions, craft newsletters, and draft copy for social media.

Quality Control:

Take absolute ownership of the website's accuracy. You will perform rigorous QC passes on your own work and the site as a whole, looking at it not just from a company perspective, but through the eyes of the makers, engineers, and FTC teams who use our parts. Mastering the

Details:

Keeping our product catalog polished involves learning a wide variety of internal procedures and standards. From executing multi-step content updates to occasionally working with basic HTML (no prior experience needed, we are happy to teach the right person!), you must be a fearless learner who isn't intimidated by a heavy dose of details.

Who We Are Looking For Passionate & Knowledgeable:

You have a genuine interest in mechanics, electronics, and making. Familiarity with ServoCity® and goBILDA® products is a massive plus.

Detail-Obsessed:

You have a high attention to detail, naturally double-check your own work, and have a desire to get things right the first time.

A Great Teammate:

You have a fantastic, positive attitude. You can manage your own to-do list efficiently, but you are also highly receptive to direction and constructive feedback.

Organized & Proactive:

You are comfortable keeping tabs on moving parts and aren't afraid to respectfully nudge artists and engineers to ensure web assets (like renders and schematics) are delivered on time.

Benefits:

Dental insurance Health insurance Paid time off Retirement plan Vision insurance

Work Location:

In person