Teller | Customer Service Representative- Honor, MI

Customer Service Representative (CSR) - Honor Branch Honor Bank | Honor, MI Full-Time | $17.00/hour

Schedule:

Monday-Friday, 7:45 AM - 5:15 PM No evenings. No weekends. Join Our Team at Honor Bank Are you passionate about helping people and delivering exceptional service? Honor Bank is seeking a friendly, detail-oriented Customer Service Representative (CSR) to join our team at our Honor Branch . As a CSR, you'll be the first point of contact for our customers , providing outstanding service while handling financial transactions, solving problems, and connecting customers with the right banking solutions. This role is ideal for someone who enjoys a fast-paced environment, values accuracy, and takes pride in creating positive customer experiences. What You'll Do Greet and assist customers in person, by phone, and through other channels with professionalism and care Process financial transactions (deposits, withdrawals, payments) accurately and efficiently Identify customer needs and recommend appropriate products and services Resolve customer questions and concerns with effective problem-solving Balance cash drawers and maintain accuracy in all transactions Support branch operations including mail processing, documentation, and communications Maintain compliance with bank policies, procedures, and regulations (BSA, CIP, OFAC) Collaborate with team members to achieve branch goals and deliver excellent service What We're Looking For Strong customer service and communication skills Cash handling experience preferred (but not required—we will train!) High attention to detail and strong organizational skills Ability to multitask and thrive in a fast-paced environment Basic computer proficiency and willingness to learn banking systems Problem-solving mindset with a positive, team-oriented attitude Valid driver's license and ability to travel to other branches if needed Why You'll Love Working Here No nights or weekends - enjoy work-life balance Hands-on experience in a busy, high-traffic branch Opportunities for career growth (Personal Banker, Universal Banker, and more) Supportive team environment that values collaboration and positivity A workplace culture focused on community, integrity, and people-first service About Honor Bank At Honor Bank, we're more than a financial institution—we're a community partner. We are committed to building strong relationships with our customers and supporting the communities we serve. Our team members are empowered to grow, contribute, and make a meaningful impact every day. Honor Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to Apply? If you're ready to start (or grow) your career in banking with a team that values people and purpose, we'd love to meet you. Apply today and join the Honor Branch team!

Job Type:

Full-time Pay:

From $17.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance Volunteer time off Wellness program Application Question(s): Once a contingent offer of employment is made, Honor Bank runs statewide and federal background checks. We look for a felony-free record and any misdemeanors that may pose a risk, such as fraud or theft. Honor Bank also conducts credit employment screenings per FDIC recommendations. This does not show your credit score but flags certain issues like accounts in collections, recent foreclosures, or bankruptcies. We do not penalize for debt caused by death, divorce, student loans, or medical issues. •Do you have any concerns about this that you would like to speak with the Honor Bank HR department about prior to hiring consideration?

Experience:

cash handling: 1 year (Preferred) using a computer: 1 year (Preferred) customer relationship: 1 year (Preferred)

Language:

English (Required)

License/Certification:

Driver's License (Required) Shift availability: Day Shift (Required) Ability to

Commute:

Honor, MI 49640 (Required) Ability to

Relocate:

Honor, MI 49640: Relocate before starting work (Required)

Work Location:

In person