Testing Support Specialist

Testing Support Specialist Apply now

Tracking Code:

604281522-1361_40567

Work Type:

Full-time Categories:

Professional/Technical Salary:

$50,000 firm annual gross This is a

NON-CLASSIFIED

employment opportunity and is exempt from the State Classified Personnel System. Visit the State of Colorado for Classified employment opportunities. Purpose Statement This position of provides students, staff, faculty and community members with support in delivering integrated testing services. This position provides testing services to include proctoring and administering placement testing, testing for PPSC courses, standardized and industry certification testing, CLEP and DSST testing, GED and ESL testing, and other tests determined to meet students' needs. Testing Support Specialists operate testing software, including online and computer-based testing, follow regulations and technical support, and ensure the academic integrity of testing. All responsibilities are designed to advance retention practices, graduation rates, and overall student success across the institution. Minimum Qualifications Completed Bachelor's degree from a regionally accredited institution OR completed Associate's degree from a regionally accredited institution with two years of professional level experience administering a variety of testing and assessment programs, teaching, or providing student support services. Understanding of the mission of open access institutions and their student populations. Demonstrated experience with Microsoft Office Suite and electronic file management. Professional level experience is defined by the

Colorado Division of Human Resources:

A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work. Preferred Qualifications Bilingual and bi-literate proficiency in English and Spanish, including working vocabulary of higher education terminology in both languages. Master's degree in a related field. Experience proctoring and administering various testing or assessment programs, including national-level standardized exams. Experience in advising, career counseling, or student services in higher education. Experience with higher education technology platforms and ability to work with evolving technology to meet college needs. Experience working directly with diverse student populations and an understanding of Pikes Peak State College's mission. For full consideration, all application materials must be received by 4:00 p.m. on May 29, 2026. Applications accepted until position is filled. Pikes Peak State College reserves the right to close the job posting once a sufficient applicant pool has been obtained. Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment. Visa support is not available for this position.

Application Instructions:

Application must be submitted online. Incomplete applications may not receive full consideration.

A complete application will include:

Cover letter

• Address the minimum and preferred qualifications in the order listed on the job announcement. Resume
• Reflect experience, education, knowledge, skills, and abilities. Unofficial Transcripts
• Unofficial transcripts for all degrees conferred. Official transcripts are required if hired for the position. Professional References
• Provide names and contact information for three recent professional references who can address your expertise and background for this position.

This position may be eligible for a variety of employee benefits . Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.

Note :

Prior submission of application materials will not be considered. Essential Functions Test proctoring and administration

• Provide testing services including placement, standardized, and course-specific exams.
• Offer pre-test advising and evaluate placement based on academic documentation.
• Maintain test integrity and ensure compliance with testing procedures.
• Assist students with scheduling and navigating testing services.
• Troubleshoot IT issues and maintain exam computers. Administrative support
• Support Advising & Testing operations, ensuring compliance with institutional practices.
• Update documents and marketing materials.
• Deliver excellent customer service through timely communication. Marketing, outreach, and accountability projects
• Represent department on college committees and task forces as assigned.
• Support marketing, outreach, and equity-based service initiatives to provide equity based, culturally competent, efficient, and fair services.
• Support continuous assessment and process improvement for Advising & Testing services.

General Duties, Skills, Knowledge, and Abilities Ability to navigate differences effectively and respectfully in the workplace.

Customer Service:

Ability to provide high-level customer service to individuals and groups in-person, over the phone, via email, and text-message through utilizing excellent communication and organizational skills.

Higher Education Knowledge:

Familiarity with student services in higher education, with knowledge of student development and learning theories.

Teamwork and Independence:

Ability to professionally and tactfully interact, communicate, establish rapport, and work collaboratively with a wide variety of constituents, including students, faculty, staff, and community members and organizations. Ability to work independently and follow through on assignments with minimal direction.

Technology Proficiency:

Demonstrated experience with student information systems, test administration systems, and customer relationship management systems. Daily proficiency in Microsoft Office applications, including designing, creating, and maintaining forms, reference materials, databases, and training resources.

Project Management:

Aptitude for effectively prioritizing and managing multiple projects, ensuring deadlines are met without compromising quality.

Location and Hours Flexibility:

Willing to work occasional evenings and Saturdays, and work at all PPSC campuses and other locations to accommodate programming needs As part of the State of Colorado, PPSC offers a competitive benefits package: PERA retirement benefits. Colorado Family and Medical Leave Insurance (FAMLI) English Spanish Medical, Dental, and Vision insurance coverage. Life and Disability Coverage. Flexible Spending Accounts. Paid Holidays. Tuition Reimbursement. Accrued Annual and Sick Leave. Some positions may qualify for Public Service Loan Forgiveness Program. This job description reflects Pikes Peak State College's best effort to describe the essential duties and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.

EEO Statement:

Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.

Advertised:

May 20, 2026 Mountain Daylight Time Back to search results Apply now Whatsapp Facebook LinkedIn Email App