The Master Control Operator is responsible for driving the daily schedule by communicating with staff when it's safe, clear, and time to make transitions throughout the facility.

Duties/Responsibilities:

• Drive the daily schedule by communicating with staff members when it is safe, clear, and time to make transitions throughout the facility.
• Help YCW/YSO's and Shift Supervisors hold residents accountable by communicating any unsafe or prohibited behavior seen on camera from the control room.
• Announce to staff members when it is time for a formal count of all residents.
• Document the location of each resident during formal counts.
• Announce to staff members when movement is on hold for any reason.
• Pay attention at all times.
• Communicate clearly and efficiently with all staff members when there is a code or an issue that requires assistance.
• Must have good situational awareness and the ability to multitask fluidly. Must always know who is requesting to transition and who will be going through each door.
• Answer and direct phone calls after hours and/or when the receptionist is not present.
• Assist with and monitor resident phone calls when applicable.
• Accurately record all radios and keys as they are passed out and returned, including times and locations.
• Help to ensure the overall success of Wayne Halfway House, Inc. by performing all other duties as assigned.
• Assist with getting residents to group and activities.
• Perform any other job-related duties as assigned.
• Support the Wayne Halfway House, Inc.

mission statement and approach to diversity, equity, and inclusion.

Required Skills and abilities:

• Excellent verbal and written communication skills
• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to adapt to the needs of the organization and youth.
• Ability to prioritize tasks. Education and Experience
• High school diploma or equivalent required.
• Experience working with juveniles in a residential setting preferred.
• Must have a current valid license in the state of employment to transport youth.

Physical Requirements:

• Prolonged periods of sitting.
• Must be able to lift up to 15 pounds at times.
• Must pass a drug test.

This job description reflects the current assignment of essential functions and is not meant to be all-inclusive. Duties and responsibilities may be assigned or reassigned to this job at any time.

NO FELONY CONVICTIONS.

Job Type:

Full-time Pay:

$16.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Experience:

juvenile: 1 year (Preferred)

License/Certification:

Driver's License (Required) Ability to

Commute:

Waverly, TN 37185 (Required)

Work Location:

In person