OVERVIEW

The Luggage Handling System (LHS) Operations Manager is responsible for overseeing the operational performance of the luggage handling system to ensure safe, efficient, and reliable functionality. This role manages maintenance strategies, preventive programs, and operational performance while leading a team of professionals. The LHS Operations Manager partners with airline stakeholders, and internal teams to drive safety, reliability, and continuous improvement.

RESPONSIBILITIES

Maintain direct oversight of daily operations to understand shifting priorities and operational demands Ensure the reliability, availability, and performance of the luggage handling system Actively promote and support the company's Safety Management System (SMS) initiatives Foster a strong safety culture where safety is embedded into everyday maintenance and operational practices Ensure maintenance team members meet established KPIs and performance metrics Provide measurable performance expectations and hold team members accountable for delivering results Regularly evaluate team development opportunities and implement structured development plans Develop and implement workforce planning and human capital strategies to build a skilled maintenance talent pipeline Collaborate with airport partners, vendors, and internal departments to ensure seamless operational coordination Analyze operational data to identify trends and implement continuous improvement initiatives Ensure compliance with all FAA, TSA, airport authority, and company regulations and standards Oversee maintenance documentation, reporting, and recordkeeping accuracy Perform any additional duties as assigned by management

QUALIFICATIONS 18

years of age or older Eligible to work in the United States Minimum of five (5) years of general maintenance and mechanical experience, including electrical and control systems Minimum of five (5) years of demonstrated leadership experience with the ability to motivate and manage teams Strong leadership and team management skills Ability to read, write, speak, and understand the English language, including technical documents Ability to access and interpret information in print and electronically Bachelor's degree preferred but not required Effective communication skills both in-person and electronically Pass a background check and drug screen Eligibility to obtain required credentials and clearances (FAA, TSA, Port Authority, U.S. Customs, U.S. Postal Service, as applicable) Ability to work any shift, including nights, weekends, and holidays within a 24/7 operation To perform this job successfully, an individual must be able to perform each essential requirement satisfactorily. The requirements listed above are representative of the work environment, knowledge, skill, and/or ability. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential requirements.

PHYSICAL ACTIVITY / WORKING CONDITIONS MAY INCLUDE

Ability to lift up to 70 pounds Prolonged standing and walking in indoor and outdoor environments Ability to reach with arms and grasp with hands Ability to push and pull Ability to crawl and crouch in confined spaces Ability to bend, stretch, squat, and kneel Exposure to moderate and high noise levels Ability to hear and respond to spoken voice and audible alarms Tasks involving repetitive motions of the arms, wrists, hands, and fingers Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus The successful PrimeFlight Aviation Services team member brings energy, professionalism, teamwork, and the highest regard for safety every day. The pay rate listed on this post is what the company reasonably expects to pay for this position. However, individual compensation may vary based on qualifications, skills, competencies, education, and experience. PrimeFlight Aviation Services, Inc. is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated without regard to race, ethnicity, religion, color, sex, gender, gender identity or expression, sexual orientation, national origin, ancestry, uniform service member and veteran status, marital status, pregnancy, age, protected medical condition, genetic information, disability, or any other protected status in accordance with all applicable federal, state/province, and local laws.

SMS/TEXT COMMUNICATIONS

By providing your mobile number and opting in, you consent to receive SMS messages from PrimeFlight related solely to recruiting and employment opportunities, such as job postings, application status updates, or interview scheduling. Consent is voluntary and not a condition of applying for employment. Message frequency may vary. Standard message and data rates may apply. Reply STOP to opt out or HELP for assistance. Carriers are not liable for delayed or undelivered messages. Numbers will be used in accordance with this Privacy Policy and not shared for marketing without consent.

Business Unit:

GSE Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Pay:

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