Part-Time Submission Officer VFS Global - 3.5 Detroit, MI Job Details Part-time $20 an hour 13 hours ago Qualifications Computer literacy Full Job Description Job Overview We are hiring part-time Submission Officers who will provide flexible support. These officers will handle temporary service points shifts when needed and, on other days, assist in the office with call-outs, backlogs, and general operational needs—up to 20 hours per week. Travel maybe required. Job Description Accurately record customer details, including name, date of birth, gender, nationality, and visa category, using VFS-designated software. Proficiently operate computers and software, including internet browsing, biometric applications, scanning tools, and email communication. Capture biometric data (fingerprints, digital photograph, and signature) using VFS-provided software and hardware. Process customer payments via credit/debit cards using VFS POS terminals, reconcile transactions at the end of each workday, and submit batch closure files to the supervisor. Scan and verify customer-provided documents and passports using VFS hardware and software. Organize and package passports and documents in sequential order, preparing them for courier dispatch. Hand over sealed application packages to the designated courier partner (FedEx, UPS, USPS, etc.) and document the shipping label details for tracking. Submit an end-of-day report to the supervisor summarizing daily activities. Environment, Social & Governance Promote judicious use of natural resources. Adhere to the organisation's environment, health, and safety policies, objectives, and guidelines. Anti Bribery Management Systems (ABMS) Follow the ABMS roles and responsibilities details as prescribed on the ABMS manual. a. Understanding of ethical standards and the importance of integrity in business practices.

Pay:

$20.00 per hour

Work Location:

In person