Courier

Position Summary Under the supervision of the Recovery Manager, the Courier is responsible for the transport of ocular tissue to and from our Winston-Salem, NC office throughout North Carolina and South Carolina. Responsibilities Pick-up tissue from PON offices Deliver tissue to surgical sites Oversee vehicle maintenance Expectations Demonstrate accuracy, timeliness, and attention to detail in all work. Manage multiple priorities effectively while meeting established deadlines. Communicate clearly and professionally with internal and external stakeholders. Maintain confidentiality and handle sensitive information with discretion. Exhibit initiative in identifying needs, solving problems, and improving processes. Support a culture of collaboration, respect, and accountability. Demonstrate reliability and follow-through on assigned responsibilities. Adapt to changing priorities and demonstrate flexibility in a fast-paced environment. Seek clarification and feedback to ensure understanding of expectations and outcomes. Uphold the organization's mission, values, and commitment to quality service. Qualifications Valid driver's license and proof of insurance. Demonstrate Professional behavior and exceptional customer service Be a self-starter and ability to work autonomously Must be able to work some weekends and holidays Must maintain confidentiality and protect sensitive information. Physical Demands Prolonged periods of sitting, standing, and working at a computer or desk. Frequent use of computers for documentation, data entry, and virtual collaboration. Requires ability to use hands and fingers for typing, data entry, and office equipment. Occasional lifting of materials or supplies up to 25 lbs. Requires clear vision and hearing, with or without corrective devices, to communicate and complete work tasks. Ability to concentrate for extended periods and manage multiple tasks or deadlines in an office environment. Requires travel to other office locations, meetings, or events. Must be able to communicate clearly and effectively in person, by phone, and through digital platforms.