Credible Messenger Organization:

The Woman's Opportunity Rehabilitation Center (WORC) Reports to: Program Director / Case Management Supervisor About

WORC WORC

exists to assist female offenders in their rehabilitation, breaking the cycle of recidivism by addressing the root causes of criminal behavior. WORC's programming helps women become self-sufficient and empowered, moving away from dependence on public assistance, while addressing the effects of incarceration, long-term abuse, victimization, and trauma through personal counseling and wraparound support. Position Summary The Credible Messenger is a formerly justice-involved woman with lived experience navigating incarceration, recovery, and reentry, who serves as a mentor, advocate, and guide to women currently in WORC's programs. Credible Messengers use their own story and standing in the community to build trust with participants that traditional case managers or clinicians often cannot establish as quickly. This role bridges the gap between formal services and the lived reality of reentry, helping participants believe that change is possible because they are working alongside someone who has walked the same path. This is not a clinical or therapeutic role — it is a relationship-based mentoring role grounded in authenticity, shared experience, and consistency.

Key Responsibilities Mentorship & Relationship Building:

Develop trusting, one-on-one mentoring relationships with women in WORC's program, meeting them where they are without judgment.

Reentry Navigation:

Guide participants through practical reentry challenges — housing, employment readiness, family reunification, court obligations, and public benefits — drawing on personal experience and program resources.

Crisis Support & Stabilization:

Serve as a consistent, trusted point of contact during moments of crisis, relapse risk, or emotional distress; de-escalate and connect participants to appropriate clinical or emergency support rather than attempting to counsel them through it alone.

Group Facilitation:

Co-facilitate or support peer support groups, life-skills workshops, and restorative circles that reflect participants' lived realities.

Advocacy:

Accompany and advocate for participants in court appearances, agency meetings, or family court proceedings when appropriate.

Community Connection:

Help participants rebuild positive community ties and identify healthy support networks outside the program.

Documentation:

Maintain accurate, timely case notes on mentee contacts, progress, and referrals in compliance with WORC's confidentiality and reporting standards.

Collaboration:

Work closely with case managers, counselors, and program leadership to ensure mentoring efforts align with each participant's individualized case plan.

Modeling Recovery & Stability:

Serve as a visible example of sustained recovery, stability, and self-sufficiency.

Qualifications Required:

Personal lived experience with the justice system and/or reentry as a formerly incarcerated woman Demonstrated period of personal stability and recovery (specific length to be determined by WORC policy, commonly 1-2+ years) Strong communication and active listening skills Ability to maintain appropriate boundaries while building authentic relationships Willingness to complete required background clearance processes (note: many credible messenger roles carry specific, documented exceptions for justice-involved applicants — confirm WORC's policy) Basic computer literacy for case documentation

Preferred:

Prior mentoring, peer support, or community outreach experience Peer Recovery Support Specialist certification or willingness to obtain one Familiarity with local courts, DOC, housing authorities, and social service systems Bilingual or multilingual abilities Core Competencies Empathy and non-judgmental presence Credibility and trust within the community WORC serves Emotional resilience and strong personal boundaries Cultural humility Reliability and follow-through Ability to de-escalate crisis situations calmly Working Conditions Some evening or weekend availability may be required for crisis support or court accompaniment Travel within the local community for participant meetings, court dates, and service appointments Regular exposure to emotionally difficult stories and situations; ongoing supervision and self-care support provided

Pay:

$29.00 - $30.00 per hour

Work Location:

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