Job Summary Join our dynamic team as an Independent Courier Contractor, where you will play a vital role in delivering packages efficiently and reliably across the city. This position offers the opportunity to work outdoors, navigate busy streets, and provide exceptional customer service. As a key link between our company and our customers, you will ensure timely deliveries while managing customer expectations with professionalism and enthusiasm. Responsibilities Safely operate various delivery modes including bicycles, cargo bikes, pedicabs, or other shared mobility systems to complete deliveries across urban environments. Navigate city streets efficiently using mobile devices and GPS tools to meet delivery deadlines. Assist customers with wheelchair support or other special needs during deliveries, demonstrating compassion and flexibility. Handle customer inquiries professionally, providing clear information about delivery status and resolving any issues promptly. Use two-way radio communication to coordinate with dispatchers and team members for smooth operations. Manage cash transactions accurately when required and process deliveries with attention to detail. Maintain equipment such as hand trucks and dollies in good condition; perform basic bicycle repairs if needed to ensure safety and reliability. Adhere strictly to traffic regulations and safety protocols while on outdoor work assignments. Support the loading and unloading of packages using appropriate tools, ensuring secure handling of items like dollies or cargo bikes. Provide excellent customer service by representing the company positively during every interaction and ensuring customer expectations are exceeded. Requirements Proven experience as a courier, delivery driver, or in food service with outdoor work exposure preferred. Strong knowledge of city street navigation and local geography. Ability to operate bicycles, cargo bikes, pedicabs, or similar shared mobility systems confidently and safely. Experience handling customer inquiries with professionalism and patience. Familiarity with mobile devices for route management and communication purposes. Ability to manage cash transactions accurately when necessary. Basic bicycle repair skills or willingness to learn maintenance tasks to ensure equipment functionality. Excellent time management skills with the ability to meet tight delivery schedules consistently. Comfort working outdoors in varying weather conditions; previous outdoor work experience is a plus. Strong understanding of traffic regulations and safety standards relevant to urban delivery routes. Customer service orientation with a positive attitude and strong communication skills. Join us as an Independent Courier Contractor and be part of a vibrant team dedicated to delivering excellence! This role offers flexible hours, independence in your workday, and the chance to make a real difference in your community through reliable service and friendly interactions.

Pay:

$100.00 - $1,000.00 per day

Work Location:

On the road