FUEL CENTER/CLERK

FUEL CENTER/CLERK

Kroger - 3.3 Lambertville, MI Job Details Part-time 1 day ago Qualifications Retail sales transactions Retail customer service procedures Incident reporting compliance Customer communication Working with individuals with disabilities Safety regulations Pump operation Conflict de-escalation Working with seniors Cash register operations Customer engagement Direct support Stocking Spill response Store maintenance Emergency response procedures Safety records management Phone call management Clean workspace maintenance Accident reporting Safety standard operating procedures Responding to chemical spills Physical security incident reporting Entry level Full Job Description Assist customers and manage cash register. Maintain neatness and cleanliness of the fuel center. Recover stock, fill out incident and security reports, and maintain compliance documentation. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. MINIMUM Familiarity with industry/technical terms and processes Ability to work in a fast-paced environment Ability to work without direct supervision DESIRED Any related experience Knowledge of company policies, procedures, and organizational structure Model Customer 1st behavior; deliver and encourage other associates to deliver excellent customer service Pump gas Complete daily tour and inspection Fill out incident and security reports Clean up fuel spills and complete Fuel Spill Report Recover displays; maintain cleanliness of department Perform cashier functions Answer telephones Comply with corporate policies Comply with all safety guidelines and standards Promote and follow company initiatives Maintain knowledge of emergency plans numbers and procedures Ability to work cooperatively in high paced and sometimes stressful environment. Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Ability to follow directions and seek assistance when necessary to resolve customer and business issues. Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults. Must be able to perform the essential job functions of this position with or without reasonable accommodation