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Job Description
POSITION SUMMARY
Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.
EDUCATION / EXPERIENCE
No experience required
QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE
Must provide excellent customer service Must be able to follow verbal instructions Relate appropriately and positively with co-workers Must be able to safely lift and carry 50 pounds independently Maneuver carts and containers filled with clothing and materials Must have good vision and use of hands in sorting Stooping and bending required Standing for extended periods of time Some weekend work required
RESPONSIBILITIES & DUTIES
(E) - Essential function of job duties Provide excellent customer service (E) Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E) Accurately document donations Provide receipt according to Goodwill Delight the Donor training Must interact with the public and coworkers in a positive, friendly manner. (E) Clean and sort various items (E) Check items for defects and eliminate these items from sellable items (E) Use containers, carts, barrels and racks to separate items (E) Process items appropriately. (E) Keep work area clean and remove waste Other duties and responsibilities as assigned by the supervisor