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Fleet Captain
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HMY Yacht Sales
North Palm Beach, FL (In Person)
Full-Time
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Job Description
Fleet Captain 4.3 4.3 out of 5 stars North Palm Beach, FL 33410 Full-time HMY Yacht Sales 4 reviews Full-time Job Overview We are seeking an experienced and customer-focused Delivery Captain to oversee vessel deliveries and ensure an exceptional customer experience from delivery through post-sale support. This role serves as the primary liaison between customers, manufacturers, vendors, and internal teams to ensure a smooth and successful vessel delivery process. The ideal candidate is a hands-on marine professional with strong technical knowledge, excellent communication skills, and the ability to represent the company with professionalism and confidence. Responsibilities Coordinate with manufacturers, vendors, sales teams, service department, and customers to facilitate successful vessel deliveries Work closely with business managers regarding scheduling and timing of vessel deliveries Conduct vessel orientation sessions and educate customers on vessel operations, systems, and features Answer customer questions and provide support during and after the delivery process Maintain strong communication between customers and internal departments to ensure a seamless ownership experience Assist customers and service teams in identifying and troubleshooting minor service concerns and determining operator-related versus product-related issues Perform preventative maintenance on company inventory vessels including:
Cleaning strainers, inspecting systems, checking and topping off fluids, testing vessel systems, starting and inspecting vessel components Document work completed, including labor tickets, work updates, and service details Perform basic mechanical repairs and maintenance on vessels and related equipment Ensure all retail and warranty work is completed according to manufacturer and company guidelines Support company events and boat shows in setting up, tear down, and working the events Travel as required for deliveries, inventory support, or warranty service needs Maintain company vehicle logs and ensure a clean, professional appearance of company equipment and vehicles Be available to work additional hours when needed Qualifications USCG Master Captains License Valid driver's license with clean driving record Previous experience operating and delivering boats Knowledge of marine systems, vessel operations, and boating safety practices Mechanical aptitude and troubleshooting experience preferred Excellent customer service and communication skills Ability to work independently and manage multiple priorities Professional demeanor with strong interpersonal skills Ability and willingness to travel as needed Ability to lift equipment and work in various weather and marine environments Preferred Skills Experience with warranty and service procedures Strong attention to detail and organizational skills Comfortable training and educating customers Benefits Competitive pay Health, dental, and vision benefits Paid time off Training and professional development opportunities Why Join Us? HMY Yacht Sales began on November 1, 1979, with humble beginnings in a floating office in Fort Lauderdale. With just one employee, HMY set out to redefine yacht sales. Since then, HMY has grown into an industry leader. With over a dozen sales locations stretching from Ocean Reef, Florida, to Newport, Rhode Island, over 70 experienced sales professionals, and a dedicated team, HMY excels in every aspect of the yachting world—sales, service, charter, and management. Join a team dedicated to delivering exceptional customer experiences and helping customers enjoy life on the water.
Cleaning strainers, inspecting systems, checking and topping off fluids, testing vessel systems, starting and inspecting vessel components Document work completed, including labor tickets, work updates, and service details Perform basic mechanical repairs and maintenance on vessels and related equipment Ensure all retail and warranty work is completed according to manufacturer and company guidelines Support company events and boat shows in setting up, tear down, and working the events Travel as required for deliveries, inventory support, or warranty service needs Maintain company vehicle logs and ensure a clean, professional appearance of company equipment and vehicles Be available to work additional hours when needed Qualifications USCG Master Captains License Valid driver's license with clean driving record Previous experience operating and delivering boats Knowledge of marine systems, vessel operations, and boating safety practices Mechanical aptitude and troubleshooting experience preferred Excellent customer service and communication skills Ability to work independently and manage multiple priorities Professional demeanor with strong interpersonal skills Ability and willingness to travel as needed Ability to lift equipment and work in various weather and marine environments Preferred Skills Experience with warranty and service procedures Strong attention to detail and organizational skills Comfortable training and educating customers Benefits Competitive pay Health, dental, and vision benefits Paid time off Training and professional development opportunities Why Join Us? HMY Yacht Sales began on November 1, 1979, with humble beginnings in a floating office in Fort Lauderdale. With just one employee, HMY set out to redefine yacht sales. Since then, HMY has grown into an industry leader. With over a dozen sales locations stretching from Ocean Reef, Florida, to Newport, Rhode Island, over 70 experienced sales professionals, and a dedicated team, HMY excels in every aspect of the yachting world—sales, service, charter, and management. Join a team dedicated to delivering exceptional customer experiences and helping customers enjoy life on the water.