Qualifications:

1+ years of customer facing professional experience. Excellent interpersonal and organizational skills with the ability to relentlessly prioritize and problem solve Comfortable navigating ambiguity Experience in a luxury retail or hospitality environment preferred. Comfort with using Salesforce or equivalent CRM system. A Bachelor's degree or equivalent experience in business, sales, or related discipline. Ability to engage with all customers and members of the Lucid community in an authentic and courteous manner. Demonstrates a passion and enthusiasm for Lucid products and technological advances. Ability to gauge customer's requirements and interests to deliver a personalized and relevant interaction. Possesses strong relating skills including strong oral and written communication, empathy, and active listening ability. Ability to continually refine and adjust engagement approach to improve customer experiences through feedback and review of customer delivery outcomes. Ability to prioritize and schedule tasks independently that places the delivery experience at the center of their decision making. Takes ownership and responsibility for studio assets, including high-value Lucid customer vehicles. Demonstrates a passion for electric vehicles and premium vehicle markets. Is responsible for introducing our customers to their vehicle and creating a memorable orientation experience. Manages and overcomes customer feedback in a cordial and calm manner. Acts with urgency and champions excellence in all company objectives. Available to work weekends, evenings, nights, and holidays as needed. Ability to present and maintain a clear driving record. Deliveries may occur both in Lucid facilities or at a remote location, so both local and overnight travel will be required on occasion Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation.

Compensation Range :

$28.00-$32.00/hr The compensation range for this position is specific to the locations listed below and is the range Lucid reasonably and in good faith expects to pay for the position taking into account the wide variety of factors that are considered in making compensation decisions, including job-related knowledge; skillset; experience, education and training; certifications; and other relevant business and organizational factors.

Additional Compensation and Benefits :

Lucid offers a wide range of competitive benefits, including medical, dental, vision, life insurance, disability insurance, vacation, and 401k. The successful candidate may also be eligible to participate in Lucid's equity program and/or a discretionary annual incentive program, subject to the rules governing such programs. (Cash or equity incentive awards, if any, will depend on various factors, including, without limitation, individual and company performance.)

Compensation & Benefits:

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a 401(k) retirement plan. Eligible employees may also participate in Lucid's equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, are determined based on individual performance, role scope, market considerations, and overall company results, in accordance with the terms of the applicable plans.

Equal Opportunity:

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility:

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com . This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy:

By submitting your application, you understand and agree that your personal data will be processed in accordance with our Candidate Privacy Notice .

To all recruitment agencies:

Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. 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