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Cust. Account Rep/ Delivery Driver

Job

ECLIPSE RTO, LLC

Rialto, CA (In Person)

Full-Time

Posted 1 week ago (Updated 5 days ago) • Actively hiring

Expires 7/21/2026

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Job Description

Position Overview We are seeking a dependable, customer-focused professional to support both account management and local delivery operations. In this role, you will serve as a key point of contact for customers while ensuring timely, accurate deliveries and maintaining a high standard of service. The ideal candidate is organized, proactive, and committed to creating a positive experience at every interaction. Responsibilities Build and maintain strong relationships with customers through responsive, professional communication. Assist customers with account questions, order status updates, and general service needs. Process deliveries accurately and ensure products arrive on time and in good condition. Verify orders, load and unload items, and confirm delivery details as required. Maintain a clean, safe, and organized vehicle in accordance with company expectations. Collect payments or obtain required signatures and documentation when applicable. Resolve routine customer concerns promptly and escalate issues when needed. Accurately record delivery activity, customer interactions, and account updates. Follow all traffic laws, safety procedures, and company policies while driving and handling products. Support additional customer service or operational tasks as assigned. Qualifications High school diploma or equivalent preferred. Previous customer service, account support, route sales, or delivery experience is helpful. Valid driver's license with a clean driving record. Ability to safely operate a delivery vehicle and navigate assigned routes. Strong communication, interpersonal, and problem-solving skills. Ability to lift, carry, and move packages or products as needed. Basic computer or mobile device skills for order and account documentation. Dependable, self-motivated, and able to manage time effectively. Preferred Traits Customer-first mindset with a professional, courteous approach. Attention to detail and commitment to accuracy. Ability to work independently while remaining collaborative with team members. Flexibility to adapt to changing schedules, routes, or customer needs. What We Offer Competitive compensation. Opportunity to work in a role that combines customer interaction with hands-on delivery work. Supportive team environment. Potential for growth and advancement based on performance. Additional Information This position requires professionalism, reliability, and a strong commitment to safety and customer satisfaction. Candidates should be prepared to work in a fast-paced environment where accuracy and service quality are essential.