Installation & Delivery Technician

Installation & Delivery Technician Mainely Tubs - 3.9 Lowell, MA Job Details Full-time $25 - $28 an hour 1 day ago Qualifications Carpentry Customer communication Customer relationship building Power tools for woodworking High school diploma or GED Driver's License Customer engagement Individual consumer customer service

Full Job Description Description:

At Mainely Tubs, we take pride in being New England's largest hot tub, swim spa, and sauna retailer, known for offering the highest-quality products and providing world-class service to our customers. Our products promote health, relaxation, and family connection—and the joy they bring to our customers makes our work rewarding every day. We are looking for hardworking, service-minded individuals who want more than just a job—they want to build a career. At Mainely Tubs, you'll enjoy competitive pay, great benefits, and the unique advantage of being part of a 100% employee-owned company. That means every team member shares in our success and starts receiving annual company stock grants in their second year. Position Summary As an Installation & Delivery Technician, you'll play a vital role in ensuring our customers' products are delivered, assembled, and installed with care and precision. From hot tub covers to saunas to specialty equipment, you'll use your mechanical know-how, carpentry skills, and customer service expertise to make sure every job is done right. You'll also collaborate with teammates across departments, making you an important part of our customer-first service culture. What You'll Do Master all aspects of delivery and installation, including moving and lifting products safely. Deliver and assemble hot tub covers, lifters, and siding panels. Install saunas and specialty equipment, including Covana automated spa covers. Provide exceptional customer service by keeping clients informed and addressing questions or concerns. Use internal computer programs to manage tasks and schedules. Maintain tools, equipment, and department assets. Look for opportunities to improve efficiency and teamwork. Participate in weekly service team meetings. Support other departments when needed.

Requirements:

What We're Looking For 3-5 years of relevant work experience. Strong carpentry and mechanical skills; proficiency with power tools. High school diploma (or equivalent). Valid driver's license with a clean driving record. Excellent customer service and communication skills. Ability to multitask in a fast-paced environment. Strong problem-solving and troubleshooting abilities. A positive, can-do attitude and a team-oriented mindset. Good time management and ability to meet deadlines. Willingness to work extended hours during peak seasons. Physical Requirements Ability to lift and maneuver 100+ lbs. Regular kneeling, bending, and lifting. Schedule Full-time, minimum 40 hours per week Core hours: Monday thru Friday/7:00 AM - 4:00 PM Overtime available seasonally