Customer Service Representative, Remote Delivery

Customer Service Representative, Remote Delivery Hanger, Inc. - 3.2 Grand Rapids, MI Job Details $20.43 - $21.63 an hour 3 hours ago Qualifications Customer inquiry handling High school diploma or GED Driver's License Productivity software Full Job Description Responsible for delivering high-quality, efficient customer service through daily engagement and the strategic management of relationships with healthcare and hospital partners, with the objective of surpassing partner expectations. Support daily operations of the Remote Delivery (RD) program, including servicing assigned sites on a scheduled route. Inventory, deliver and maintain product PAR levels in each location on a set route schedule. Respond promptly and professionally to customer inquiries and service requests. Promote RD program growth by communicating with healthcare partners and recommending additional services as appropriate. Support new closet openings, including onsite setup, in coordination with the Operations Manager. Participate in quarterly inventory processes for the Remote Delivery program within the assigned service area. Other duties as assigned High school diploma or equivalent. Minimum of 2 years of related experience. Proficiency in Microsoft Office and organizational skills. Valid driver's license with a clean driving record.