Plumbing & HVAC Counter Sales Associate:

Counter SalesServe as the primary facilitator for customer orders made at the City DeskAssist customers in a professional manner with product inquiriesWrite orders accurately and in a timely mannerGenerate customer quotations and follow up as necessaryProvide trouble-shooting and technical supportWork with other sales team members to resolve customer service issuesRestock the counter area according to product brand and locationMonitor product inventory and cull damaged product Maintain a clean and appealing counter display areaIdentify and encourage the sale of additional products as applicableWarehouse Accurately pulls material from location to fill each order.

Pack, label, and place filled orders in proper location for delivery.

Regular operation of warehouse equipment (forklift, picker, turret, etc., training/certification provided).Ensures a clean, safe working environment: sweeps and mops floors, cleans and dusts shelves, sorts and dumps trash in appropriate bins.

Adheres to all safety protocols and procedures at all times.

Uses computer and/or RF gun to check on status, availability, and location of product.

Maintains proficiency in computerized systems and other technologies as required.

Notifies Branch Manager about shortages or overages in inventory.

Work with fellow warehouse associates to ensure efficient workflow and timely order fulfillment.

Loads delivery trucks as needed.

Handle calls for warehouse when needed.

Assist in Receiving as workload permits.

DeliveriesLoad delivery truck in a safe manner, according to company policyInspect truck & trailer according to company policy and DOT standards, to ensure it is in good workingorderCommunicate any vehicle safety issues you have immediately to your supervisorCommunicate with customers regarding delivery dates & timesWork with warehouse associates to communicate how product should be loadedDrives to various customer locations, typically within 150 miles of branch location. Unloads materials asper customer instruction specific to the order or standing instructions to customer's place of business orwarehouse facilityStay compliant with DOT/FMCSA and OSHA regulations including completion of training activities asrequired in DSG policy and/or by regulatory authorities.

Adhere to DSGs safety policy and vehicle safety program.

Keep truck clean inside and out and reports any maintenance issuesPerform other duties as assigned

A Successful Plumbing & HVAC Counter Sales Associate Typically Has:

Valid Driver's License and acceptable driving record, with a current DOT medical card or the ability to obtain one.

Product and technical knowledge normally acquired in two or more years of college or technical school OR 3-5 years field experience in the residential/commercial applications of plumbing & HVAC products.

Safety training on material handling and forklift driving.

Excellent relationship building skills.

Outstanding interpersonal, customer service and communication skills across a variety of settings (in-person, phone, and email).Strong attention to detail, paired with the ability to multi-task.

A knack for active listening to determine customer needs.

Superior problem solving, project management, and analytical skills.

A high proficiency with computers experience in Eclipse or other ERP systems preferred.

The ability to plan, prioritize and organize work effectively under pressure and time constraints. The ability to work as part of a team. Commitment to workplace safety. Physical ability to lift, push, pull or move items weighing 70-325lbs. with the aid of mechanical deviceor another person.

At DSG, We Offer Benefits Built for

You:

We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.

We offer competitive compensation packages based on your experience and potential.

You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.

Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.

We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (DCFSA).Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.You will receive a discount on all DSG-supplied products.

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