Marcus by Goldman Sachs, Delivery Enablement Lead, Associate - Richardson, TX/Draper, UT Goldman Sachs - 3.9 Richardson, TX Job Details 15 hours ago Benefits Disability insurance Health insurance Dental insurance Adoption assistance Parental leave Employee assistance program Life insurance Childcare Qualifications Project development phase management Data visualization software proficiency Presentation software Program development Presentations for conferences or internal meetings Metrics Reporting Key Performance Indicators OKRs Project delivery management Data-driven problem-solving Management reporting Managing projects Team motivation (leadership skill) Project stakeholder communication Data analytics technologies Cross-functional communication Full Job Description Marcus by Goldman Sachs As the online consumer banking business of Goldman Sachs, Marcus operates as a digital bank, providing high-yield savings accounts and Certificates of Deposit (CDs) directly to individual consumers. Marcus combines Goldman Sachs' over 150 years of expertise with intuitive digital experiences, focusing on value, transparency, and simplicity for its millions of customers, and is recognized as the largest pure online bank, delivering a fully digital experience without physical branches.

YOUR IMPACT

This position is a part of the Agent and Customer Experience team within Marcus' Delivery business unit. Team members help drive operational excellence within Marcus by leveraging best in class Technologies, Analytics, and Processes to ensure efficiency and customer satisfaction. The Delivery Enablement Lead will be a highly visible driver of our strategic initiatives, ensuring alignment across senior leadership, individual teams, and multiple programs, through robust reporting, tracking, and program oversight.

Responsibilities:

Own and develop relationships with stakeholders, collaborating to centralize our strategy and developing a narrative that connects all business units. Write clear and well-structured business requirements, powerpoint decks, and other reporting for senior leadership. Understand and help guide all business initiatives in best practices for project/program creation, tracking, and reporting and risk management Assist in the identification, development, and evolution of KPI's and business metrics to ensure our strategy and how we measure it are aligned. Work with business functions and cross-divisional stakeholders (e.g., Engineering, operational leaders, Internal Audit, and internal teams) to identify and implement solutions to business issues. Work as a liaison between operational teams, leadership and other divisions as needed to develop working groups and plans to implement business solutions. Recommend workarounds, value additions, and remove solution bottlenecks for the stakeholders. Provide ad-hoc reporting and analysis of data with the ability to demonstrate significance of results to senior leadership.

Basic Qualifications:

Bachelor's degree or equivalent experience 3-5 years' experience with: End to End Project/Program Creation & Management Senior Leadership Presentations utilizing (PowerPoint, Excel, Smartsheet's, Tableau) OKR, KPI, and creation of business metrics Strong analytical and problem-solving skills Attention to detail with a "Big Picture" mindset Experience with Senior Level Communication and Presentations - Specifically to Business Heads and/or C-Suite audiences Ability to interpret data to develop action plans to improve business processes. Ability to communicate effectively with technical and non-technical stakeholders Strong judgment and comfort with ambiguity Competitive spirit with the ability to lead and motivate and stay nimble Experience with project management tools such as MS Project, Smartsheet.

Preferred Qualifications:

Program/Project Management Certifications:

(CAPM, PMP or related) Advanced Analytic Tool experience (Altryx, SQL,) Experience within Consumer Banking particularly covering projects/Programs related to Regulatory initiatives

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. about our culture, benefits, and people at GS.com/careers. We're committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. : https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. We Offer Best-In-Class Benefits Healthcare & Medical Insurance We offer a wide range of health and welfare programs that vary depending on office location. These generally include medical, dental, short-term disability, long-term disability, life, accidental death, labor accident and business travel accident insurance. Holiday & Vacation Policies We offer competitive vacation policies based on employee level and office location. We promote time off from work to recharge by providing generous vacation entitlements and a minimum of three weeks expected vacation usage each year. Financial Wellness & Retirement We assist employees in saving and planning for retirement, offer financial support for higher education, and provide a number of benefits to help employees prepare for the unexpected. We offer live financial education and content on a variety of topics to address the spectrum of employees' priorities. Health Services We offer a medical advocacy service for employees and family members facing critical health situations, and counseling and referral services through the Employee Assistance Program (EAP). We provide Global Medical, Security and Travel Assistance and a Workplace Ergonomics Program. We also offer state-of-the-art on-site health centers in certain offices. Fitness To encourage employees to live a healthy and active lifestyle, some of our offices feature on-site fitness centers. For eligible employees we typically reimburse fees paid for a fitness club membership or activity (up to a pre-approved amount). Child Care & Family Care We offer on-site child care centers that provide full-time and emergency back-up care, as well as mother and baby rooms and homework rooms. In every office, we provide advice and counseling services, expectant parent resources and transitional programs for parents returning from parental leave. Adoption, surrogacy, egg donation and egg retrieval stipends are also available. Benefits at Goldman Sachs Read more about the full suite of class-leading benefits our firm has to offer. Opportunity Overview

CORPORATE

TITLEAssociate

OFFICE LOCATION

(S)Richardson JOB FUNCTIONRisk Governance DIVISIONAsset & Wealth Management