POSITION SUMMARY

The delivery agent is primarily responsible for ensuring the safe and efficient delivery of IPC products

• direct to customer.

DUTIES AND RESPONSIBILITIES

Delivery/Shipping Preparation:

Sorts jobs for direction of delivery Determines most efficient delivery route based on customer location and product on board vehicle Prepares skids for shipping or delivery, shrink wrapping and banding as necessary Loads delivery vans Ensures delivery receipts and labels are in order Delivery of Products Follows established pickup and delivery schedule Follows all Independent customer service philosophies in the performance of delivery duties and delivers customer product Creates hand written delivery receipts for customer signature as needs dictate Performance of Miscellaneous Duties Cleans shipping equipment, vehicles and work station Reports any errors or problems with orders or equipment to the supervisor Stocks shelves with bindery supplies Maintains delivery vehicles as required

• to include notifying the supervisor of necessary maintenance Loads common carrier trucks using appropriate transport equipment Follows all established safety rules and procedures Ensures high quality customer service to internal and external customers
• assists by answering questions, providing shipment and delivery information Communicates any delays, issues or changes to applicable departments

REQUIREMENTS

Appropriate licensing credentials

• CDL preferred but willing to work with candidate to obtain CDL licensing Strong ability to communicate with people at all levels
• this includes professional verbal communication that is free of vulgar language and other inappropriate use of words Solid understanding of appropriate dress guidelines when working with customers and the ability to represent IPC in a professional manner and exceed customer expectations. Ability to provide high quality customer care
• in person, via phone and email (this includes
• wearing the company shirt, following all hygiene guidelines and other applicable company policies.

) Knowledge of how to safely operate a forklift a plus but willing to train.

SCHEDULE

Full-time, Hourly, Monday

• Friday 8:00am
• 4:00pm

STARTING WAGE

This is an hourly position and beginning wage will be in line with experience.

WHY WORK AT INDEPENDENT PRINTING & PACKAGING

At Independent Printing & Packaging we have a passion for our craft and we've spent years perfecting it! We offer an ever-evolving, positive employment experience to our teams. We work hard to maintain a positive environment in which to work and believe in a strong corporate culture steeped in mutual respect, integrity, and professionalism. Our team members enjoy… A culture fueled by creative, motivated, talented people. A relevant, fast paced environment where you can make a difference. Employment opportunities… designed so that employees excel and grow within our company. A clean, climate controlled facility to include air conditioning in the summer months. A competitive compensation and benefits package.

FOR CONSIDERATION

For immediate consideration, please submit a resume and/or completed application to Tonya Dimmer at tdimmer@independentinc.com.