Tow Truck Driver

We are seeking a skilled and customer-focused Tow Truck Driver / Roadside Assistance Technician at BMW of Wesley Chapel to provide emergency roadside services including towing, jump starts, tire changes, lockouts, and fuel delivery. This role requires strong driving skills, a safety-first mindset, and excellent customer service. Key Responsibilities Respond to roadside assistance calls in a timely and professional manner Transporting customers back to the dealership when needed Safely operate a flatbed or wheel-lift tow truck Load, transport, and unload vehicles without damage Communicate clearly with dispatch and customers on site and beyond Complete service documentation and logs accurately Follow all traffic laws, safety procedures, and company policies Maintain cleanliness and basic upkeep of assigned truck Ensure truck is parked in a safe location before loading/unloading Use of jump start system, cables and/or air compressor when needed Qualifications Valid driver's license (CDL in good standing required) Clean driving record Prior towing or roadside assistance experience preferred Ability to work flexible hours, including nights, weekends, and holidays Strong problem-solving skills and attention to detail Ability to lift 50+ lbs and work in various weather conditions Excellent customer service and communication skills Compensation & Benefits Competitive pay Excellent health benefits Paid time off Paid training and certification opportunities Company-provided truck and equipment