Driver

About the RoleWe are seeking a reliable and customer-focused Delivery Driver to support our operations during our busy season. In this role, you will safely transport fresh and frozen products to restaurants, retailers, and other customers while maintaining product quality and providing excellent service.

Summary of Position:

The Delivery Driver will deliver and unload various company products, including, but not limited to, seafood, beef, poultry, and gourmet products. The employee will act as key point of contact with the customer, and in so doing will provide the highest levels of customer service. The incumbent will ensure that high safety standards are always maintained while operating Fortune Fish and Gourmets vehicle. Moreover, the utmost care will be applied in handling the companys perishable products in accordance with HACCP.

Responsibilities:

Perform all pre-trip responsibilities, including checking route numbers and account numbers for assigned deliveries.

Perform necessary vehicle safety inspections for the vehicle.

Drive and deliver customer orders according to a predetermined route. Ensure the vehicle is properly secured during drop-offs. Load and unload products from the vehicle using a dolly or other appropriate devices safely.

Verify delivery of items with the customer and obtain proper signatures confirming receipt of the product.

Contact management to discuss issues or concerns as they arise throughout the workday.

Perform all post-delivery actions, including unloading damaged product, customer returns, and completing any necessary documents.

Follow Department of Transportation (DOT) and Hazard Analysis Critical Control Point (HACCP) regulations during the operation of the truck and handling of the product.

Monitor and ensure that temperature-controlled vehicles maintain required temperature limits to ensure product quality.

Develop and maintain high levels of customer satisfaction and goodwill by providing professional assistance and by demonstrating an interest in the customers needs. Report any complaints to the supervisor.

Collect money from customers and properly record transactions on company documentation, including invoices. Ensure that payment (cash, checks, etc.) is properly secured.

Ensure that safety training is current as per company policy.

Supports the Fleet Manager by ensuring that vehicles are maintained according to schedule and records are current and correct.

Other duties as assigned by supervisor.

Minimum Requirements:

Education High School Diploma or equivalent.

Experience One to two years of commercial driving experience. Transportation of temperature-controlled product experience preferred.

Customer Service Friendly, outgoing, and courteous customer service demeanor. Work ethic A sense of urgency in meeting critical and time-sensitive deadlines with the ability to work with limited supervision.

Licensing - Must have a valid drivers license Environmental Available to work long shifts and Saturdays.

Language Basic English-speaking proficiency.

A combination of the above will also be considered.

Physical Requirements:

Prolonged standing, sitting, walking, and drivingRegularly be able to lift up to 80 pounds; may occasionally need to lift over 80 poundsRequires constant mental and visual attention, as well as the ability to see well in limited light scenariosRepetitive reaching, bending, and twisting Repetitive pushing and pullingMust be able to successfully pass a Medical Examiners Certification Our Mission is to elevate meals and lives by uniting unmatched product quality and selection with responsible sourcing, faithful stewardship, and unparalleled commitment to our customers and team members success. Our Vision is a world in which we can all:

Do good. Be great. Scale excellence.