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TT
TN Towing and Recovery
Tow Truck Operator
Career Insights for Tow Truck Driver
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Based on Tennessee data
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What they do
A Tow Truck Driver drives and operates tow trucks, often to remove disabled or illegally parked vehicles.
$33,496 / year median in Tennessee
+8% projected growth
Job Description
Job Summary Join our dynamic team as a Tow Truck Operator and become the essential link in delivering reliable roadside assistance and vehicle recovery services. In this energetic role, you'll operate specialized tow trucks to safely transport vehicles, assist stranded motorists, and support our commitment to exceptional customer service. Your mechanical expertise and driving skills will drive your success as you navigate various situations with confidence and professionalism. This paid position offers a rewarding opportunity to develop your automotive knowledge while making a tangible difference on the road every day. Responsibilities Safely operate tow trucks, including flatbed and traditional tow trucks, to recover and transport vehicles in diverse conditions. Load, unload, and secure vehicles using appropriate equipment such as straps and chains when necessary. Provide excellent customer service by communicating clearly with clients, explaining procedures, and ensuring a positive experience. Manage conflict situations professionally, resolving issues calmly and efficiently while maintaining safety protocols. Conduct routine inspections of tow truck equipment, including mechanical components and safety features, ensuring compliance with industry standards. Maintain accurate logs of all towing activities, vehicle details, and service reports for record-keeping purposes. Requirements Valid driver's license with a clean driving record; commercial driving experience preferred. Ability to operate manual transmission vehicles confidently in various traffic conditions. Experience with flatbed tow trucks, tow truck operation, and load securing methods. Knowledge of conflict management strategies to handle challenging situations professionally. Ability to load & unload vehicles safely using appropriate equipment such as forklifts or manual methods when needed. Strong customer service skills with a focus on clear communication and professionalism. This role is perfect for motivated individuals eager to advance their automotive skills while providing vital roadside assistance services. Join us to be part of a team that values safety, efficiency, and exceptional customer care!