Towing Operator

Towing Operator World Connections Towing Spokane, WA Job Details Full-time 3 hours ago Benefits Paid training Paid time off On-the-job training Opportunities for advancement Qualifications Vehicle inspections Customer communication Equipment repair Outdoor work In-person customer service Adhering to traffic regulations CDL A Driver's License Traffic laws Automotive diagnostics Machine minor repairs Mechanical systems repair Full Job Description Overview We are seeking a dedicated and skilled Operator to join our team. The ideal candidate will possess a strong mechanical knowledge and be proficient in various operational tasks. This role requires someone who is not only technically adept but also possesses excellent customer service skills to ensure a seamless experience for our clients. Operators will be responsible for managing equipment, performing diagnostics, and ensuring the safe and efficient operation of vehicles.

Key responsibilities:

Responding to service calls: Driving to the location of a disabled vehicle upon receiving a dispatch call from a customer, law enforcement, or roadside assistance company.

Vehicle assessment and securing:

Evaluating the condition of the disabled vehicle, determining the best towing method, and properly securing it to the tow truck.

Towing and transportation:

Safely towing the vehicle to the desired destination, which could be a repair shop, impound lot, or another specified location.

Basic roadside assistance:

Providing minor repairs like jump-starting batteries, changing flat tires, or delivering fuel when necessary.

Documentation and paperwork:

Completing necessary paperwork for each tow operation, including vehicle details, service provided, and customer information.

Vehicle maintenance:

Performing routine inspections and maintenance checks on the tow truck to ensure proper functionality.

Customer interaction:

Communicating effectively with customers, providing updates on arrival time, and addressing any concerns.

Required skills:

Mechanical knowledge: Basic understanding of vehicle mechanics to diagnose minor issues and perform basic repairs.

Safe driving practices:

Excellent driving skills with a focus on road safety and adherence to traffic laws.

Physical ability:

Capability to lift and maneuver heavy objects when securing vehicles to the tow truck.

Communication skills:

Clear and professional communication with customers, dispatchers, and law enforcement.

Customer service focus:

Ability to remain calm and provide helpful assistance to customers in stressful situations.

Work environment:

Primarily outdoors in various weather conditions Exposure to traffic hazards on highways and roadways May require working irregular hours, including nights, weekends, and holidays Join our team as an Operator where you can utilize your skills in a dynamic environment while contributing to our commitment to quality service.

Job Type:

Full-time Benefits:

On-the-job training Opportunities for advancement Paid time off Paid training People with a criminal record are encouraged to apply

License/Certification:

Driver's License (Required) CDL A (Required) Shift availability: Overnight Shift (Required) Day Shift (Required) Night Shift (Required) Ability to

Commute:

Spokane, WA 99206 (Required) Ability to

Relocate:

Spokane, WA 99206: Relocate before starting work (Required)

Work Location:

In person