Jobs › Pittsfield, MA › Fixed Route Operator Keolis Berkshire Transit Services, LLC Fixed Route Operator Pittsfield, MA Apply Fixed Route Operator (Routed Coach Operator)

BRTA Starting Pay:

\$25.92 per hour Up to \$5,000 Sign-on Bonus (Rules Apply) I/i>

Knowledge and Experience:

• Must be minimum 21 years of age
• High School Diploma or equivalent required
• 3 years verifiable Driving record
• Must have a valid Massachusetts driver license, CDL B with Passenger endorsement preferred
• Must have clean driving record
• DMV printout required
• Must have stable work history

Skills:

• Excellent customer service skills
• Positive attitude and enjoy working with the general public
• Adaptive decisions making skills handling unexpected situations
• Excellent communication skills
• Able to follow directions
• Consistently showing up on time and being dependable
• Ability to obtain a CDL Class B with Passenger and Airbrakes Endorsement
• Ability to work in an ever changing environment
• Must be able to correctly use all electronic technology after training has been provided

Key Accountabilities:

Customer Service

• Ensure customers feel welcome
• Effectively communicate with passengers especially in the event of service disruptions
• Provide passengers with assistance as needed
• Accommodate passengers with information such as schedule, guidance, ect. Safety
• Practice defensive driving, anticipating potential hazards and reacting appropriately to avoid accidents
• Ensure safe on-road operations while maintaining on-time performance
• Familiarity with assigned routing and detours to include inclement weather
• Awareness of ADA Policies and Procedures to ensure compliance
• Proper operation of all wheelchair lifts to include manual operation, for each bus model
• Report immediately to dispatch any vehicular accident or passenger incident and follow the incident and accident reporting procedures
• Assist and help passengers with mobility devices, such as wheelchairs or walkers
• Assisting passengers with boarding and properly securing wheelchairs Operations
• Collect the prescribed fare media and notify dispatch of any type of fare evasion or fraud
• Perform pre and post trip inspections and enter all defects on to the DVIR forms
• Follow exact deadhead routing and their assigned revenue service routes
• Depart the start of each route exactly on-time and never operate ahead of schedule
• Operators must wear uniforms at all times while in service and must display a clean and professional appearance.
• Operators are responsible for keeping the vehicle clean and sanitary during their shift.
• Perform other duties as assigned Active Filters Fixed Route Operator Pittsfield, MA Clear All Apply