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Wisconsin Dells Mountain Coaster
Ride Operator
Career Insights for Train / Tram Driver
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Based on Wisconsin data
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What they do
A Train or Tram Driver drives diesel, diesel-electric, electric and steam locomotives that transport passengers and goods on surface and underground railways.
$85,269 / year median in Wisconsin
-5% projected decline
Job Description
Ride Operator
- Ability to work in a fast-paced environment while maintaining a positive attitude
- Strong communication skills and the ability to interact with guests of all ages
- Ability to handle conflicts or difficult situations with professionalism and empathy
- Comfortable speaking in public and making announcements
- Capable of lifting up to 50 pounds, bending, twisting, and standing for some time
- Being able to walk up and down the mountain / requires stamina and agility
- Excellent communication skills and interpersonal skills
- Ability to meet customer needs and provide necessary assistance
- Excellent time management skills
- Punctual
- Maintain a fast speed of service, especially during rush times
- Customer satisfaction-oriented
- Outgoing and maintaining a positive attitude
- Being able to tell safety rules at a volume that all customers can hear and understand
- Team player with a strong work ethic
- Ensure riders meet height, weight, and age requirements
- Explain safety procedures to riders
- Ensure passengers are secured safely
- Enforce all safety regulations and stay current with safety rules and procedures
- Placing sleds on the track/storing them properly inside the barn
- Unloading customers from the ride safely and performing customer service
- Working in watchtowers on the mountain, ensuring riders don't stop.
- Cleaning the property (i.e., bathrooms, parking lot, mountain, etc.
- Assist in other positions, including maintenance when required As a Ride Operator, you will play a vital role in ensuring the safety and enjoyment of our guests at the Wisconsin Dells Mountain Coaster.
- Full time/part-time shift available
- Day shift, mid-shift, evening shift
- Great benefit package for full-time team members
- Great pay, including bonus and incentive programs
- Paid bi-weekly
- Opportunity for professional growth and advancement
- Fun family work environment
- Team member events
- Exchange program with other local attractions Wisconsin Dells Mountain Coaster is an equal opportunity employer and we value diversity.