Job Description
RAIL Certified Pool Equipment Repair Technician | Patriot Pool & Spa-Austin Austin, TX Job Details Full-time $29 - $31 an hour 1 day ago Benefits Fuel card Company truck Paid holidays Health insurance Dental insurance Paid time off 401(k) matching Qualifications Customer communication Outdoor work Handling customer inquiries Pool maintenance Equipment malfunction troubleshooting Mid-level Schedule management Driver's License Electrical systems Plumbing Appliance repair Driving Climbing Equipment maintenance Power tools Clean workspace maintenance Hand tools Communication skills Mechanical troubleshooting Full Job Description At National Pool Partners (NPP), we're not just cleaning & repairing pools—we're transforming the pool ownership experience. As part of our growing family of companies, we're on a mission to elevate the industry with exceptional service, a people-first culture, and a passion for doing things the right way. We're looking for a
RAIL CERTIFIED
Pool Equipment Repair Technician who's ready to dive into a career with purpose, growth, and great people. As a RAIL CERTIFIED
Pool Equipment Repair Technician , you'll play a critical role in ensuring our clients' pools are safe, functional, and enjoyable year-round. •Must have the Texas Residential Appliance Installer License •Why You'll Love Working Here People-first culture where your voice matters Competitive salary with performance-based incentives Medical, dental (company-paid), and 401(k) with match Weekly pay schedule Company truck and gas card Paid time off and paid holidays Career growth in a fast-paced, expanding company Supportive team and leadership that invests in your success Independence on the job with the tools and training to thrive What You'll Do As a RAIL CERTIFIED
Pool Equipment Repair Technician , you'll be responsible for diagnosing and repairing a wide range of pool equipment and systems. You'll work independently in the field, using your mechanical expertise and customer service skills to deliver high-quality repairs and build trust with our clients. Diagnose, repair, replace, and install pool equipment, including Pumps, filters, heaters, lights, automation systems, timers, plumbing, electrical components, and sanitation systems . Communicate clearly and professionally with customers regarding repair needs and solutions. Maintain accurate records of work performed using mobile apps and software. Operate company vehicles safely and responsibly. Collaborate with teammates and supervisors to ensure the timely completion of repairs . Maintain tools, equipment, and a clean work environment. Uphold NPP's standards for safety, professionalism, and customer satisfaction What You Bring Valid driver's license with a clean driving record and 3 years of verifiable driving history. Ability to pass a background check, drug screening, and motor vehicle report. Must have Texas Residential Appliance Installer License Must have hands-on experience diagnosing, repairing, and installing pool equipment—pumps, heaters, and automation systems—including system setup, programming, and troubleshooting Ability to work independently and manage your schedule effectively. Comfortable using mobile apps and learning new software. Excellent communication and customer service skills. Ability to lift/carry up to 50 lbs regularly and up to 75 lbs occasionally. Willingness to work outdoors in varying weather conditions. What to Expect on the Job Working in various weather conditions (sun, rain, heat) Driving a company vehicle between service locations Performing physical tasks like bending, kneeling, and climbing Safely handling hand and power tools, pool chemicals, and electrical components (training provided) Communicating directly with customers to explain repairs and provide service updates Using mobile apps and software to log work and stay connected with your team Managing your own schedule and working independently in the field Representing NPP with professionalism, safety, and a customer-first attitude We're committed to providing the tools, training, and support you need to stay safe and successful on the job. If you have specific needs or require accommodation, we're happy to work with you. Work Environment & Physical Demands This role is field-based and requires regular exposure to outdoor conditions including heat, cold, dust, and humidity. You'll be walking, standing, kneeling, bending, and lifting throughout the day. Occasional office work may be required. Environmental Conditions:
General Office Environment:
Noise level in office environment is generally quiet. Outdoor Service Environment:
Position will be exposed to various work conditions, at a variety of client settings. Indoor conditions may have dust, heat, cold, noise, etc. Outdoor conditions may include exposure to the outdoor elements, seasonal weather, damp and/or dusty locations, freezing conditions, and hot conditions. The noise level in the work environment is moderate. Physical Requirements:
If performing office duties: Employee is required to sit, stand, hear, and use hands to operate all office equipment. Employee must view computer monitors for long periods of time. Vision requirements are close vision and the ability to adjust focus. Employee occasionally will be required to lift, generally no more than 25 pounds. At client locations:
While performing the duties of the position, the employee is regularly required to stand, walk, sit, climb, bend, kneel, reach with hands and arms, crouch, crawl, twist, push/pull, lift/carry on a regular basis up to 50 lbs. throughout the day, lift/carry occasionally lift up to 100lbs., hand, eye, and foot coordination. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The ability to swim as this position may work near swimming pools. The job description reflects the general details necessary to describe the duties and responsibilities of the position and shall not be construed as a detailed description of all the work requirements that may be inherent in the position. Ready to Dive In? If you're ready to take your repair skills to the next level and be part of a company that's redefining the pool industry, we want to hear from you. Apply today or share this with someone who's ready to make a splash!
