Senior Computer Operator (Mainframe & Distributed System Operations)

Who We AreAt Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The RoleComputer Operators at Kyndryl are key in helping revolutionize the way we operate complex computer systems. You will have the opportunity to work with cutting-edge technology, supervise and control intricate networks and applications, and operate distributed systems in a multi-vendor environment. As a Computer Operator you will be on the technical frontline - performing batch operations as per service agreements, analyzing first-level issues across systems, and resolving/routing issues as appropriate. You will also have the opportunity to develop support system management processes specific to customer requirements, ensuring that we provide the highest level of service to our customers.

If you have a passion for technology and a desire to continually improve your skills - this is the position for you. You will work with a talented team of professionals and collaborate on exciting projects that are shaping the future of our industry.

Your future at KyndrylEvery position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You AreYou're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Technical and Professional Expertise:

Hands-on experience with AutoSys as distributed systems (abended jobs, check dependencies, calendars, alarms OR with Jobtrac as mainframe systems (job flows, abended jobs, reruns, restarts, scheduling rules)Execute UNIX/Linux command-line operations (e.g., ls, grep, ps, chmod, vi)Understand Windows batch job execution (Task Scheduler, basic scripting)Strong understanding of job control, batch execution, and operational dependenciesMainframe operational expertise in z/OS, JCL, SDSF, and batch monitoringFamiliarity with ITIL-aligned processes for Incident and Change ManagementAdvanced English (verbal and written), required for frequent interaction with US-based clientsExcellent communication skills to articulate technical information clearlyStrong emotional intelligence to handle fast-paced, high-pressure transitionsProven ability to meet deadlines and prioritize tasks effectivelyProcess-oriented mindset with strong adherence to operational procedures and continuous improvement initiativesAvailability to work shift 2 (4:30 PM to 12:30 AM) OR shift 3 (12:30 AM to 8:30 AM) Being YouThe \