Mercedes-Benz of Atlanta Northeast -

Buford, GA Now Hiring:

New Service Annex and Pre-Owned Facility Mercedes-Benz of Atlanta Northeast is opening a new facility in Buford, GA and we are hiring! The site sits on 8.7 acres and totals 54,000 square feet, with 22 Mercedes-Benz service bays, 14 Sprinter bays, and 3 service drive lanes. It operates as a full Service Annex, service, parts, loaner vehicles, and detail, and it also sells pre-owned vehicles across all makes and models. We are family-owned and operated, providing a nurturing, supportive, family-like atmosphere for three generations. In a recent survey, employees expressed a genuine appreciation for their workplace, the culture of teamwork and the values and leadership that come from the top and spread through the entire company. That creates a positive energy for the whole team which helps make customers happier. It's a true win-win!

What we offer:

Free Health Insurance Option Available 401k Match Options Available HSA company match contribution Dental and Vision Insurance Available Paid Vacations, Holiday Pay, PTO pay Career advancement opportunities, promote from within Discounts on products and services Family owned and operated Long term job security

ESSENTIAL DUTIES

Install seat, steering wheel, floor protection and ID tags in all vehicles taken in for service Ensure that all vehicles in the lot are locked Maintain the parking lot in an organized, efficient manner Keep new and used vehicles lots neat and orderly Move customer and dealership vehicles as directed Make and implement decisions regarding maintaining and cleaning vehicles Maintain new and used vehicles' appearance by cleaning interior and exterior of vehicles, replenishing fluids and replacing batteries as needed Operate overhead doors to assist customers and service employees Remove the protective coverings and ID tags installed in the vehicle, prior to returning the completed vehicle to the customer Inspect the vehicle for stains, debris and damages before returning the vehicle to the customer, and report any damages to management immediately Return the vehicle keys to the appropriate Service Advisor Remain in the service write-up area unless performing another task as directed Understand and comply with federal, state and local regulations, such as safety requirements, hazardous waste disposal, OSHA, Right-to-Know, etc. Clean dealership areas (e.g., walkways and sidewalks) as needed Utilize all available information to ensure proper resolution of problems Utilizing Fundamentals Skills Provide prompt, efficient and quality service to the customers and dealership Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles Present self as positive role model by demonstrating commitment to the department, customers, dealership and company Listen actively to understand others completely Managing Demanding Situations Resolve all disputes and difficulties with professionalism and composure Prioritize work to ensure all deadlines are met Attend training classes as directed by management

QUALIFICATIONS

High school diploma or the equivalent One year experience in an automobile retail environment Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle Excellent verbal and written communication skills Must be insurable Ability to collaborate with the public, sometimes with several customers at a time Ability to collaborate with other dealership personnel Must be a team player with impeccable honesty and integrity Maintain a high level of professional personal appearance and conduct Proficient knowledge of tools and materials needed to perform departmental duties ensuring a high level of customer satisfaction