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Valet
Job
ML Bermuda Village LLC
Advance, NC (In Person)
Full-Time
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Job Description
Job Overview:
As a valet, you will provide exceptional service by assisting residents and guests with parking, retrieving vehicles, and ensuring a safe and welcoming experience. This role requires excellent customer service skills, attention to detail, and a commitment to creating a positive atmosphere for our residents.Responsibilities:
Greeting and welcome residents and guests. Offer professional valet services including parking resident vehicles. Accommodate guests by opening doors and assisting with luggage or other heavy items. Assist with delivering packages, food, luggage or other items. Shuttle residents to and from appointments, airport, or other transportation needs. Maintain the lobby area in a clean and uncluttered manner. Ability to communicate effectively with residents, families, staff, vendors and the general public. Must have compassion for and desire to work with the elderly and understand that for each resident the facility is considered the Resident's home. Must demonstrate the ability to work responsibly as a team member as well as an individual. Must be honest, ethical, fair, dependable, respect confidentiality and the rights and privacy of others. Responsible for ensuring that all employees are providing excellent customer service to internal and external customers. Perform job duties for residents and with team members in a courteous and professional manner. Take the initiative to ensure resident safety and satisfaction is a priority. Meet and greet visitors in a friendly, helpful manner (visitors include anyone who visits the community; specifically, current residents' families and friends, prospective residents and their families, referral sources, vendors and regulators). Answer phones appropriately, according to company and community standards. Communicate professionally and cooperate with supervisors and all community personnel. Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community. Ensure compliance and understanding of all regulations regarding residents' rights. Perform other duties as assigned.Required Qualifications:
Must pass a criminal background check. Must meet all health and safety requirements. Proven safe driving records and clean driving records is essential. Must be able to perform the duties and responsibilities, with or without reasonable accommodation.Preferred Qualifications:
Similar work experience is preferred.Job Requirements & Work Conditions:
Schedule hours; possible overtime. May work in other positions temporarily when necessary. Is subject to callback during emergency conditions (e.g., severe weather, evacuation, post disaster, etc.). Is subject to injury from falls, burns from equipment, odors, etc., through the workday, as well as to reactions from dust, disinfectants, and other air contaminants. May be subject to the handling of and exposure to hazardous chemicals. Including but not limited to sitting/standing in place for short/long periods at a time, repetitive use of hands, fingers, wrists, arms, frequent walking, bending, reaching, stooping, squatting, pushing/pulling/lifting 25+lbs. High people interaction, bright and low lighting, loud noises, fluctuating temperatures, exposure to odors communicable illness/disease and other related infectious contagions found in a healthcare/residential setting.Benefits:
Paid Time Off with rollover- Health Insurance, Dental Insurance, Vision Insurance
- Short-Term/Long-Term Disability Insurance; Variety of Supplemental Insurances Available
- 401K Retirement Savings Holiday Pay Benefits Company Paid Life Insurance
- Career Growth Opportunities CNA Class Tuition Reimbursement Employee Assistance Program
- Employee Referral Bonuses Some benefits may only be eligible to full-time team members.