WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION

Customer Transport Representative

MAIN FUNCTION

The Customer Transport Representative is responsible for the operation of a transportation vehicle on a designated route(s). He/she must be a responsible driver and have thorough knowledge of traffic and safety rules; performs routine vehicle safety and maintenance checks; prepares and maintains related records and reports; presents a customer service attitude; and represents Wooster Community Hospital in a favorable image.

RESPONSIBLE TO

Director, Marketing/Public Relations

MUST HAVE REQUIREMENTS

High School diploma or equivalent. Valid Ohio Driver's License No written disciplinary action within the last 12 months.

OTHER REQUIREMENTS

A current drug screen is required. ____________________________________________________________________________________ Denotes ADA Essential Follows Appropriate Service Standards

POSITION EXPECTATIONS

Operates automotive vehicle safely and efficiently for the purpose of transporting health care customers to Wooster Community Hospital and physician offices. Maintains operational functions of vehicle to assure continued service, scheduling maintenance service, etc. Conducts daily inspection of vehicle to ensure safe mechanical operation. Cleans interior and exterior of van to provide a professional appearance appropriately representing Wooster Community Hospital. Explains schedules and transport service to customers upon pick-up. Completes a written time schedule and passenger list for all assigned runs. Maintains knowledge of traffic and safety rules. Displays skills to operate automotive vehicle in all types of weather conditions. Maintains mechanical aptitude and ability to make minor repairs and adjustments to equipment. Has geographical knowledge of Wayne and Holmes Counties.

Revised Dates:

12/98, 1/99, 6/99, 2/00, 9/00, 3/02, 9/03, 3/05, 8/06, 7/19 Approved by

Human Resources:

Stan Hochstetler PRN hours and shifts vary, as needed. PRN hours and shifts vary, as needed.