Service Worker

Service Worker

DASH - 3.6

Alexandria, VA Job Details Full-time $22.82 an hour 1 day ago Qualifications Customer communication Passenger Endorsement Company vehicle operation High school diploma or GED Working in the automotive repair industry Air Brake Endorsement Full Job Description Under the general direction of the Maintenance Shop Supervisor, the Transit Management of Alexandria's (DASH) Service Worker is responsible for servicing all TMA vehicles including all Transit buses and company cars. This position performs a range of duties to include proper cleaning, refueling/charging of vehicles, and supports the day-to-day needs of the facility, grounds, Maintenance department, and TMA operations. The Service Worker is essential in supporting DASH's mission to ensure that all passengers and operators have a clean and exceptional experience while riding in TMA vehicles. Service Workers may perform these duties under the general guidance of the Supervisor on duty as needed, based on shift and work schedules. The pay rate for this role is $22.82 an hour. This position is overnight, Friday through Tuesday (days off are Wednesday and Thursday), 6:30PM to 3:00AM.

Responsibilities/Essential Functions:

Ensures the timely and efficient refueling and charging of all TMA vehicles, including revenue and non-revenue vehicles. Checks and maintains proper vehicle fluid levels such as oil coolant, transmission, windshield washer, etc., as needed. Responsible for the exterior and interior cleanliness of TMA buses including the following: Proper use of automated bus wash system to clean exterior of TMA buses. Drives vehicles through the bus wash in a slow and safe manner. Ensures all parts of TMA buses are cleaned thoroughly each day and cleaning areas missed by the automated bus wash system. Washes buses manually (when bus wash automated system is inoperable, or on areas otherwise missed by the automated bus was system). Cleans bus wheel rims Sweeps the interior of the TMA buses and ensures all trash is disposed of properly in a waste receptacle. Steam cleans bus engine compartments, radiators, etc. with a steam cleaner. Records and maintains a log of all vehicles cleaned and updates maintenance management as needed. Parks buses in designated parking areas as instructed by the Operations Clerk on duty. Performs and monitors nightly charging of all TMA electric vehicles, including plugging and unplugging dispensers. Utilizes rags, detergents, cleaning chemicals, mops, and mop buckets to perform cleaning duties. Maintains cleanliness of the parking garage and keeps TMA grounds in good order. Performs minor repairs under the guidance and supervision of the maintenance supervisor and/or lead mechanic, as required. Maintains and monitors adequate level of cleaning supplies required to perform duties and reports low inventory to the parts department as needed. Assists with preparations of inclement weather events such as snow and flooding, including performing snow removal and other duties as required. Notifies Supervisor or designee of potential dangers, hazards, or malfunctioning equipment, systems, or building problems. Performs all duties in accordance with Company Safety policies and procedures and applicable local, state, and federal regulations.

Knowledge, Skills, and Abilities:

Basic knowledge and understanding of transit vehicles and related support vehicles. Knowledge of basic maintenance, repair, and cleaning service. Ability to read basic instruction manuals and maintain daily logs. Ability to communicate effectively orally and in writing. Excellent customer service and customer relations skills. Ability to multi-task and perform work with frequent interruptions. Ability to assess minor vehicle and/or equipment issues and accurately diagnose and repair. Ability to establish and maintain effective working relationships with others. Ability to interpret and comply with company policies and procedures. Ability to maintain a clean and organized workspace. Ability to interpret and comply with safety rules and regulations including internal safety protocols. Ability to take direction and instructions from others. Ability to interact with other departments and co-workers in a professional manner.

Emotional, Psychological and Physical Requirements:

Ability to: Work during inclement weather and deal with emergency situations. Work in a noisy environment with frequent distractions. Make quick and concise decisions. Concentrate on priority tasks with frequent interruptions.

Physically:

Standing, bending, or stooping for long periods of time while cleaning vehicles. Daily use of general shop equipment. Moves throughout facilities and grounds. Lifts heavy loads at times with assistance to include basic maintenance equipment such as a drum dolly, pale etc. (