Valet Attendant

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission :

"Create the Extraordinary"

Our Vision :

"We create spectacular worlds that immerse, inspire and connect you. We don't perform magic; we create it with excellence."

Our Values :

"Blaze the Trail, Together We Win, All-In on Service" Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

JOB SUMMARY ESSENTIAL JOB FUNCTIONS

Greets customer at Valet Porte-Cochere, may assist in transporting luggage to and from vehicle to guest rooms, parks and retrieves customer's passenger vehicles while creating a seamless guest service experience. Safely drive guests vehicles to designated areas of Valet lots while completing the appropriate tasks including damage report, proper recording of space number, and delivery of keys to the cashier desk. Accurately completes Luggage tags and Valet tickets which includes inspection of vehicle for prior damage. Safely returns any vehicles from the Valet parking area back to customers while maintaining a safe speed and aware of surrounding activity while driving. Reporting any and all issues and concerns immediately to a supervisor. Maintain energy and enthusiasm, willingness to serve, and consistently demonstrate property and company service standards for the duration of shift Exhibits a sincere desire and compliance with all guest requests. Will demonstrate sense of urgency when assisting guests, maintaining a calm and composed look. Proactively offers service/assistance, and offers personalized recommendations based on current events and offers without prompting Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. Must be able to get along with co-workers and work as a team to support smooth operations. Must present a well-groomed appearance. Maintain a clean, organized, and safe valet area. Complies with regulatory, company and department policies and procedures, security guidelines and departmental SOPs. Performs all other related and compatible duties as assigned. Extends an appropriate closing for all interactions, providing the guest with a feeling Delivers Caesars Entertainment Family-Style Service at all times.

QUALIFICATIONS

High school or GED required. Must have a valid driver's license with clean driving record. Prefer to be able to drive both automatic and manual transmission vehicles. Previous hospitality, hotel or valet parking experience preferred, but not required. Excellent customer service, interpersonal, verbal and written communication skills. Ability to work a flexible schedule including weekends and holidays.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

Must be able to work and quickly maneuver inside and outside casino in varying weather conditions and temperatures. Ability to lift or assist with luggage as needed. Must be able to read, write, speak and understand English.

Disclaimer:

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change (e.g., emergencies, changes in personnel, workload, rush jobs, or technical developments). I understand that the Casino and its surrounding areas are under constant surveillance, and that as an employee of Caesars Virginia, I will be subject to this surveillance. I also acknowledge that I have had my photograph taken and understand it will be kept on file with Caesars Virginia Surveillance Department

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law. ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals' religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.