Shuttle Driver

• Hyatt Place Austin Airport
• Austin, TX Hyatt Place Austin Airport
• Austin, TX
• 3.

1 Austin, TX Job Details Part-time $13.50 an hour 14 hours ago Benefits Paid holidays Health insurance Dental insurance Employee assistance program Vision insurance 401(k) matching Employee discount Opportunities for advancement Flexible schedule Referral program Qualifications Customer communication Passenger baggage assistance Writing skills Unloading English De-escalation techniques Conflict de-escalation Customer engagement Handling customer service requests Baggage loading Full Job Description Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Shuttle Driver for the Hyatt Place Austin Airport in Austin, TX!

P OSITION S UMMARY

TRANSPORT

GUESTS IN A PROMPT, FRIENDLY AND COURTEOUS MANNER USING SAFE DRIVING PRACTICES. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

THE

POSITION REQUIRES PERFORMING THE FOLLOWING ESSENTIAL JOB FUNCTIONS, WITH OR WITHOUT REASONABLE ACCOMMODATION. COMPREHEND AND ABIDE BY ALL TRAFFIC REGULATIONS WHILE TRANSPORTING CUSTOMERS TO AND FROM THE AIRPORT TERMINAL OR OTHER DESIGNATED SITE. REMAIN CALM AND ALERT ESPECIALLY DURING EMERGENCIES OR HEAVY HOTEL ACTIVITY AND HANDLE COMPLICATIONS FROM DRIVING IN THE LOCAL COMMUNITY. LISTEN, UNDERSTAND AND RESPOND IMMEDIATELY TO CUSTOMER AND EMPLOYEE INQUIRIES AND REQUESTS FOR ASSISTANCE. GREET CUSTOMERS WITH A FRIENDLY AND SINCERE WELCOME. LIFT LUGGAGE, PACKAGES AND BOXES FROM CARS, BUSES, VANS AND CARTS, PLACING ITEMS ON THE GROUND, ONTO BAGGAGE CARTS, CONVEYORS OR OTHER VEHICLES. CLEARLY COMMUNICATE THE FEATURES, AND SERVICES OF THE HOTEL FACILITIES. DUE TO THE NATURE OF THE HOSPITALITY INDUSTRY, EMPLOYEES ARE REQUIRED TO WORK VARYING SCHEDULES TO REFLECT THE BUSINESS NEEDS OF THE HOTEL. ABILITY TO USE A HAND-HELD COMPUTER DEVICE. OTHER DUTIES MAINTAIN CLEANLINESS OF THE HOTEL VEHICLE BY CLEANING AND WASHING IT WHEN APPROPRIATE. TAKE VEHICLE FOR PERIODIC SERVICING AND FUELING AS REQUIRED. ASSIST IN VALET WHEN NECESSARY ASSIST OTHER DEPARTMENTS AS DIRECTED PLEASE NOTE THIS JOB DESCRIPTION IS NOT DESIGNED TO COVER OR CONTAIN A COMPREHENSIVE LISTING OF ACTIVITIES, DUTIES OR RESPONSIBILITIES THAT ARE REQUIRED OF THE EMPLOYEE FOR THIS JOB. DUTIES, RESPONSIBILITIES, AND ACTIVITIES MAY CHANGE AT ANY TIME WITH OR WITHOUT NOTICE. REQUIRED KNOWLEDGE / SKILLS / ABILITIES

ABILITY

TO EFFECTIVELY DEAL WITH INTERNAL AND EXTERNAL CUSTOMERS, SOME OF WHOM WILL REQUIRE HIGH LEVELS OF PATIENCE, TACT AND DIPLOMACY TO DEFUSE ANGER. SUFFICIENT MANUAL DEXTERITY IN ONE HAND TO BE ABLE TO LOAD AND UNLOAD LUGGAGE. ABILITY TO COMMUNICATE EFFECTIVELY VERBALLY AND IN WRITING ENGLISH SUFFICIENT TO ASCERTAIN AND DOCUMENT APPROPRIATE PICK UP AND DROP OFF POINTS, ETC. DESIRED SOFTWARE PROFICIENCIES

NONE

SUPERVISORY R ESPONSIBILITIES

NONE

EDUCATION / EXPERIENCE

HIGH

SCHOOL DIPLOMA OR EQUIVALENT PREFERRED. VALID CLASS II DRIVER'S LICENSE ISSUED BY THE STATE IN WHICH THE HOTEL IS LOCATED REQUIRED. PROVIDE EVIDENCE OF INSURABILITY BASED ON RISK CONTROL FACTORS ESTABLISHED BY THE COMPANY INSURANCE PROVIDER. NO PRIOR EXPERIENCE REQUIRED. PRIOR DRIVER, HOSPITALITY, BELL PERSON OR DOOR PERSON EXPERIENCE PREFERRED. PHYSICAL REQUIREMENTS THE INDIVIDUAL HOLDING THIS POSITION MUST BE ABLE TO EXPLAIN AND DEMONSTRATE THAT HE OR SHE CAN PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB, WITH OR WITHOUT REASONABLE ACCOMMODATION, USING SOME OTHER COMBINATION OF SKILLS AND ABILITIES

FREQUENCY KEY:

NEVER

• 0 HOURS; RARE
• UP

TO 1 HOUR

;

OCCASIONAL

• 1-3 HOURS;

FREQUENT

• 3-6 HOURS;

CONSTANT

• 6-8 HOURS

PHYSICAL ACTIVITY FREQUENCY SITTING FREQUENT WALKING OCCASIONAL CLIMBING STAIRS OCCASIONAL CROUCHING/BENDING/STOOPING FREQUENT REACHING OCCASIONAL GRASPING CONSTANT PUSHING/PULLING FREQUENT NEAR VISION CONSTANT FAR VISION CONSTANT HEARING CONSTANT TALKING CONSTANT SMELL OCCASIONAL TASTE RARE LIFTING/CARRYING

(# LBS)

FREQUENT

• UP

TO 50 LBS. TRAVEL RARE MATERIALS / EQUIPMENT USED

OPERATION

OF VAN AND OTHER VEHICLES.

Amazing Benefits At A Glance:

Team Driven and Values Based Culture Medical/Dental/Vision Vacation & Holiday Pay Employee Assistance Program Career Growth Opportunities/ Manager Training Program Reduced Room Rates throughout the portfolio 401(k) with company match Employee discount Flexible schedule Referral program