Pet Relocation Consultant AirPets International - Hurst, TX $19-$21 per hour + performance bonuses + client tips Full-Time | In-Person AirPets International is a global pet travel company helping families safely move their pets throughout the United States and around the world. We are looking for an exceptionally organized, intelligent, driven professional to join our team. This is not a routine customer service or administrative position. Pet travel is detailed, fast-moving, and often unpredictable. A successful consultant may be coordinating an international flight, reviewing veterinary documentation, working with agents overseas, communicating with airlines, tracking time-sensitive paperwork, and reassuring an anxious pet owner — sometimes all within the same hour. Airline embargoes happen. Weather changes. Veterinary paperwork is delayed. FedEx packages do not always arrive when expected. Government requirements change, flights get adjusted, and clients relocating their families can understandably be under tremendous stress. We need someone who can calmly take control of those situations, determine the next step, communicate confidently, and keep moving forward. Who Thrives in This Role The right person is highly organized, quick-thinking, emotionally resilient, and comfortable being responsible for a large number of moving pieces. You should enjoy solving problems rather than becoming overwhelmed by them. Our most successful team members are people who can look at a complicated situation, organize the facts, establish priorities, communicate a clear plan, and execute it — even when the original plan changes. This position may be a strong fit if you: Are extremely organized and naturally keep track of details, deadlines, and follow-up Learn complex information quickly and retain it Can manage multiple active projects without losing important details Remain calm and productive when plans suddenly change Are comfortable making decisions and solving problems Have strong written and verbal communication skills Can communicate confidently with executives, veterinarians, airlines, government agencies, vendors, and pet owners Are empathetic and reassuring without becoming emotionally overwhelmed by a client's stress Take ownership of your work rather than waiting for someone to tell you every next step Follow through consistently and take pride in completing difficult projects successfully Enjoy working as part of a collaborative team while still being accountable for your own results This position is best suited for someone with strong emotional resilience and a steady temperament. Pet travel can involve significant time pressure and unexpected obstacles. The ability to remain composed, prioritize effectively, and continue working toward a solution is essential. What You'll Do As a Pet Relocation Consultant, you will manage domestic and international pet movements from planning through successful completion.

Responsibilities include:

Developing customized travel plans based on each pet, destination, airline, and client situation Coordinating domestic and international pet transportation Booking and confirming airline transportation Coordinating veterinarians, ground transportation, overseas agents, boarding, customs services, and other vendors Researching and applying airline, destination, veterinary, and governmental requirements Tracking documentation and deadlines throughout each relocation Reviewing veterinary paperwork and other time-sensitive documents for accuracy and completion Communicating detailed instructions and timelines to clients Helping clients understand complex travel requirements in a clear and reassuring way Monitoring relocations and proactively addressing potential problems Responding quickly when unexpected issues threaten a planned move Maintaining accurate client and relocation information within our systems Working closely with our sales, operations, animal care, driving, and management teams Providing an exceptional client experience from the beginning of the relocation through reunion You will become the primary source of information and guidance for many of your clients. They are trusting us with an important member of their family, and they expect professionalism, accuracy, responsiveness, and genuine care. Our clientele includes professionals and executives from major corporations as well as families relocating for work, military assignments, life changes, and international opportunities. A high level of professionalism is required. Compensation $19-$21 per hour , depending on experience, aptitude, and demonstrated ability. In addition to hourly compensation, Pet Relocation Consultants are eligible for a tiered performance bonus based on successfully completed relocations .

The bonus structure rewards productivity:

as the number of successfully completed jobs increases, the bonus paid per job also increases . Our clients are also encouraged to provide tips for exceptional service , giving outstanding consultants another opportunity to be rewarded for going above and beyond. Benefits & Perks Paid time off IRA retirement plan with company matching after eligibility requirements are met Life insurance benefit Employee discounts through our sister company, PawHootz Pet Resort Performance bonuses Opportunity to receive client tips Extensive on-the-job training Ongoing coaching and professional development Opportunity for advancement as the company grows What Makes AirPets Different You will not be left alone to figure everything out. Pet transportation is complicated, which is why we have built a highly collaborative team and a management structure designed to support our consultants when difficult situations arise. You will receive training, resources, experienced teammates, and access to supportive management when you need help working through a challenge. At the same time, we value people who take initiative. We want employees who bring management possible solutions — not simply problems. Our team genuinely cares about one another, our clients, and the animals entrusted to us. There is tremendous satisfaction in watching a complicated international travel come together and knowing that your work helped reunite a pet with its family thousands of miles away. About AirPets International AirPets International specializes in domestic and international pet transportation and relocation. Our highest priorities are the health, safety, and well-being of every animal entrusted to us and providing knowledgeable, compassionate guidance to the families relocating them. Our team consists of pet lovers and logistics professionals who understand that pets are family.

Our mission is simple:

Moving Pets. Connecting Families. If you are highly organized, intellectually curious, emotionally steady, motivated by solving difficult problems, and looking for a career where your work genuinely matters to families around the world, we would like to hear from you.

Job Type:

Full-time Pay:

$45,000.00 - $54,000.00 per year

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance

Shift:

8 hour shift

Work Days:

Monday to

Friday Work Location:

In person