Utility Billing Clerk

Utility Billing Clerk 1500 Palomino Avenue, Bar Nunn, WY 82601 $21.63 - $29.21 an hour - Full-time $21.63 - $29.21 an hour -

Full-time Town of Bar Nunn Utility Billing Clerk Position Summary:

The Town of Bar Nunn is accepting applications for a Utility Billing Clerk. This position is responsible for utility account administration, customer service, payment processing, and assisting residents with water utility billing questions. The ideal candidate is detail-oriented, organized, and comfortable working with the public and handling financial information accurately.

Essential Duties and Responsibilities:

Process utility billing payments and maintain accurate account records Assist residents with utility billing questions and account inquiries Prepare billing adjustments, account updates, and service requests Maintain customer account information and records Assist with meter reading data entry and utility reporting Balance daily receipts and assist with financial reconciliation Answer phones and provide general customer service support Perform related clerical and administrative duties as assigned

Qualifications:

High school diploma or equivalent required Cash handling and customer service experience preferred Strong attention to detail and accuracy Proficiency in Microsoft Office programs Ability to learn municipal utility billing software Strong communication and organizational skills Ability to maintain confidentiality and professionalism

Preferred Qualifications:

Previous utility billing, municipal, accounting, or bookkeeping experience Experience working with utility software systems

Benefits:

Competitive pay DOE Wyoming Retirement System participation Health, dental, and vision benefits Paid holidays and paid time off

Schedule:

Full-time position, Monday through Friday How to

Apply:

Apply through Indeed or bring a resume to Town Hall at 1500 Palomino Ave, Bar Nunn WY.

Pay:

$21.63 - $29.21 per hour

Benefits:

AD&D insurance Dental insurance Health insurance Life insurance Paid sick time Paid time off Retirement plan Vision insurance Application Question(s): Describe a time you had to handle an upset customer, resident, or coworker. What was the situation, and how did you resolve it? This position involves handling billing, records, payments, and detailed information. Tell us about a time you caught an error or prevented a mistake in your work. In a small office environment, employees are often expected to learn quickly and solve problems independently. Can you describe a time you had to figure something out without direct supervision? Describe a time you received constructive criticism or feedback at work. How did you respond, and what did you learn from it?

Work Location:

In person