Tallo logoTallo logo

UWD - Call Center Representative Confirmation Specialist

Job

Champion Windows

Bedford Heights, OH (In Person)

$41,600 Salary, Full-Time

Posted 1 day ago (Updated 6 hours ago) • Actively hiring

Expires 6/13/2026

Apply for this opportunity

This job application is on an outside website. Be sure to review the job posting there to verify it's the same.

Review key factors to help you decide if the role fits your goals.
How is this calculated?
Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
32
out of 100
Average of individual scores

Were these scores useful?

Skill Insights

Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.

Job Description

Overview Universal Windows Direct
  • Call Center Representative
  • Confirmation Specialist $20/hour + Bonuses In-Office position If you have excellent customer service skills, join the Universal Windows Direct team!
UWD has openings for experienced Customer Service agents. The ideal candidate will have previous experience working in an office or call center environment and will be responsible for ensuring our customers receive quality phone experience. Responsibilities
  • Inbound and Outbound customer phone calls
  • Scheduling/ Rescheduling customer estimate appointments
  • Confirming and Verifying estimate appointments
  • Ensuring all appointments have resulted from the previous day
  • Assisting customers with service inquiries
  • Listening to recorded calls to verify customer data is aligned with the appointment data, correcting opportunities when available
  • Data entry
  • Call quality assurance
  • Reporting
  • Other duties as assigned Qualifications
  • 1-3 years' experience working in a call center environment or with customer service
  • Excellent customer service both written and verbal
  • Strong, accurate, data entry skills
  • Process focused
  • structure and consistency is key
  • Strong attention to detail and strong project management skills
  • The ability to successfully work as part of a team and autonomously Universal Windows Direct is an Equal Employment Opportunity Employer #INDUWDR Also, we offer a competitive compensation package that includes medical/dental/vision/disability coverage, 401(k), flex spending account and more.

Similar remote jobs

Similar jobs in Bedford Heights, OH

Similar jobs in Ohio