VDI Support Specialist

Location:

Williams Creek, IN Salary:

$85,000.00 USD Annually - $100,000.00

USD Annually Description:

Position Summary:

We are seeking a highly skilled VDI Support Specialist to join our IT team. This role is pivotal in supporting and maintaining our virtual desktop infrastructure, with a strong focus on Citrix Virtual Apps and Desktops. The ideal candidate is a proactive problem-solver who excels in managing virtual environments, troubleshooting complex issues, and collaborating with cross-functional teams to ensure optimal performance, security, and standardization.

Core Responsibilities:

Design & Support:

Assist in the design, development, and support of the virtual environment to ensure robust and secure operations.

Environment Administration:

Maintain multiple virtual images within Citrix Virtual Apps and Desktops, managing updates, optimizations, and security patches.

Image Optimization:

Independently identify, propose, and implement updates to virtual images to enhance security, ensure standardization, and improve performance.

Upgrade Management:

Plan and execute virtual image upgrades across development, testing, and production environments with minimal operational disruption. Tier 2

Support:

Provide advanced technical support for issues related to the virtual environment, ensuring efficient resolution of complex problems.

Change Management:

Document, publish, and track all changes to virtual images, ensuring clear communication across the IT Support and Applications teams.

Training & Documentation:

Develop and deliver training sessions and technical documentation for the Tier 1 IT Support team.

Qualifications and Skills:

Education:

Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent professional experience).

Expertise:

Proven experience with Citrix Virtual Apps and Desktops, including design, administration, and support.

Technical Knowledge:

Strong understanding of VDI technologies, virtual image management (MCS/PVS), and virtualization best practices.

Platform Versatility:

Experience with VMware, Hyper-V, or other virtualization platforms is highly desirable.

Soft Skills:

Excellent troubleshooting skills, ability to manage multiple projects independently, and strong collaborative communication skills. If interested, please apply to this posting for immediate review! By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!