VTS Property Specialist II

Agency Dept of Revenue Division Local Government Job Classification Title Revenue Property Tax Valuation Spec II (NS) Position Number 65017881 Grade NC18 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. Description of Work •

PLEASE NOTE

THIS

WILL CLOSE AT 11

59 P.M.

THE DAY PRIOR TO THE END DATE LISTED ON THIS JOB POSTING

•The North Carolina Department of Revenue is currently hiring for a VTS Property Specialist II position. This position does have the ability to telework. The primary purpose of this position is to support the administration and operation of the statewide vehicle tax system, (VTS) Tag & Tax. This position will assist in the administration, maintenance and support of the statewide vehicle tax system, to ensure accurate processing and customer service to all stakeholders. This involves coordination of all stakeholders which include multiple state agencies (NCDOR, NCDOT, NCDMV, NCID, and NCDIT), all 100 NC counties, license plate agencies, software vendor, and vehicle valuation provider and most importantly the citizens of NC for the nine million vehicles renewed annually. The VTS Property Specialist II will assist in the communication between stakeholders, reconciliation issues, all technical issues with hardware and software related to the vehicle tax system. This position will review and monitor error reports, fixes, upgrades and enhancements. The VTS Property Specialist II will work with the VTS staff as part of the VTS liaison to review and monitor requests for enhancements and changes to the system. This position will assist in projects to coordinate with the counties, and programmers from the vendor and all state agencies impacted by changes. Other responsibilities will include monitoring data provided by vendor for vehicle valuation, provide training for new user's and all updates and enhancements to the system. This position will work on the VTS user manual as needed. This position will assist in the development of a training workshops for other stakeholders such as the STARS Helpdesk staff, call center and License plate agency training. The VTS Property Specialist II will report to the Personal Property Division manager and provide data to assist with budgeting, all procurement request (purchase, RFI, RFP, etc.), information for the Change Control Board agenda and any other data as requested or required. Knowledge Skills and Abilities/Management Preferences Ability to communicate comprehensive information on matters of a complex nature in a concise manner. Ability to investigate tax compliance issues of a substantial variety and complexity. Ability to communicate and resolve technical and controversial tax matters with professional judgment utilizing knowledge and skills as needed. Knowledge of VTS System and

DMV STARS

system. Knowledge or experience with NC DMV Statutes and requirements and NC Property Tax Laws, specifically in regard to registered motor vehicles.

Recruitment Range:

$63,927-$93,000 Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

COMPENSATION & BENEFITS

The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).

Some highlights include:

The best funded pension plan/retirement system in the nation according to Moody's Investor's Service Twelve paid holidays per year Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year Twelve sick days/year which are cumulative indefinitely Paid Parental Leave Personal Observance Leave and Community Service Leave Longevity pays lump sum payout yearly based on length of service 401K and 457 plans Eligibility for the Public Service Loan Forgiveness Program The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state. To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. Applicants eligible for veteran's preference should attach a copy of form DD-214. If you have general questions about the application process, you may contact Human Resources at 919-814-1200 or HumanResources@ncdor.gov . Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at 984-275-5832. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree from an appropriately accredited institution, preferably with a major in Business/Public Administration, Economics, Accounting or related field and four years of experience in real and personal property appraisal work, preferably in property tax administration at the county level; or an equivalent combination of education and experience. EEO Statement T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Heidi Jean Nolta Recruiter Email:

HEIDI.NOLTA

@NCDOR.GOV