Warehouse Associate / Order Fulfillment & Shipping Coordinator

Job Overview We are seeking a reliable, hardworking, and detail-oriented Warehouse Associate / Order Fulfillment & Shipping Coordinator to join our team. This is a hands-on role in a small business environment, responsible for supporting daily warehouse operations, order fulfillment, inventory management, and shipping logistics. The ideal candidate is organized, proactive, and comfortable working independently while also collaborating with a team. This position plays a key role in ensuring customers receive their orders accurately and on time while maintaining an efficient and safe warehouse environment. Key ResponsibilitiesWarehouse Operations Stock, organize, and maintain products in designated warehouse areas Clean and maintain a safe, organized, and efficient workspace Operate warehouse equipment such as pallet jacks and forklifts (forklift experience required) Load and unload incoming and outgoing shipments Repeatedly perform heavy lifting and movement of products throughout the day (up to 50 lbs) Order Fulfillment & Processing Pick, pack, and prepare customer orders for shipment Verify order accuracy (items, quantities, and shipping details) Handle custom orders and special packaging requests Maintain organized packing and shipping areas Perform order picking, packaging, and fulfillment tasks daily Shipping & Logistics Generate shipping labels and coordinate pickups/drop-offs (LTL, UPS, FedEx, etc.) Track shipments and proactively resolve delivery issues Handle all shipping-related issues, including damaged or broken pallets received or returned Assist with shipping and receiving, including checking in merchandise Inventory Management Monitor stock levels and assist with inventory tracking and audits Report low inventory and maintain accurate records Customer Support Respond to customer inquiries regarding order status, shipping, and delays Handle returns, exchanges, and damaged shipments Process returned items, including physical handling and restocking Qualifications Previous experience in warehouse, shipping & receiving, fulfillment, or retail is required Forklift experience required Ability to repeatedly lift and move packages (up to 50 lbs) Experience with order picking, packing, and fulfillment processes Familiarity with shipping systems and basic computer programs (Microsoft, shipping software) is a plus Strong organizational and attention-to-detail skills are a must - our customers are very particular, and every order is different. Accuracy is critical, and the ability to ask questions and confirm details for each shipment is essential Basic customer service skills Ability to work independently and as part of a team Key Traits for Success Self-starter with strong work ethic Flexible and willing to assist in multiple areas Strong sense of ownership and accountability Problem-solving mindset Willingness to ask questions and double-check work for accuracy Positive, customer-first attitude Work Environment Fast-paced, hands-on warehouse setting Frequent standing, repetitive tasks, and repeated lifting throughout the day Small team environment with opportunities to make a direct impact Benefits Employee discount Paid time off Join us as a Warehouse Associate / Order Fulfillment & Shipping Coordinator to be a vital part of our logistics success! Your dedication will directly impact our ability to deliver quality products efficiently while advancing your career in warehouse operations.

Pay:

$20.00 - $23.00 per hour

Benefits:

Employee discount

Work Location:

In person