Warehouse Systems Operator

Location:

Santa Ana, CA Type:

Independent Contractor (1099) About the Role We are seeking an experienced Warehouse Systems Operator with strong fulfillment, inventory, WMS/IMS, and project‑management expertise. This role supports daily warehouse activity, inventory accuracy, order fulfillment, and special operational initiatives in a fast‑moving, late‑stage startup environment. Success requires rapid client communication, multi‑hat flexibility, and the ability to build scalable workflows that support growth. Key Responsibilities Warehouse Operations Oversight — Execute and coordinate daily warehouse functions including receiving, put‑away, bin management, picking, packing, and outbound shipping. Maintain workflow efficiency, resolve bottlenecks, and ensure the facility remains organized, safe, and compliant. Inventory Control — Maintain real‑time inventory accuracy through cycle counts, reconciliation, discrepancy investigations, and root‑cause analysis. Manage SKU creation, labeling standards, bin assignments, and stock rotation to reduce shrink, mis‑picks, and stockouts. Order Fulfillment Operations — Execute end‑to‑end fulfillment for multiple clients, ensuring orders are processed quickly and accurately. Manage batching, pick‑path optimization, packing standards, QC checks, and carrier handoff while maintaining SLA compliance. 3PL Client Workflow Support — Support multi‑client operational needs by translating client requirements into executable workflows. Maintain SLAs, communicate updates, and ensure consistent delivery of client‑specific processes. WMS/IMS Systems Operation — Operate and optimize Warehouse Management and Inventory Management Systems. Configure rules, troubleshoot errors, manage integrations, and ensure accurate order, inventory, and tracking data across all channels. Systems Integration Oversight — Manage integrations between WMS/IMS platforms and shipping tools, marketplaces, ERPs, or client systems. Validate data flow, resolve sync issues, and maintain system reliability and accuracy. Project Management Leadership — Lead operational projects such as workflow redesigns, process improvements, system rollouts, client onboarding, and facility layout changes. Build timelines, track progress, and deliver results independently. Scalable Workflow & SOP Development — Develop scalable SOPs, checklists, and operational frameworks that support growth from low‑volume to high‑volume fulfillment. Identify inefficiencies and implement improvements that reduce labor hours and error rates. Client Communication — Provide rapid, clear updates to clients and leadership. Communicate order statuses, inventory issues, project progress, and operational risks with a high‑responsiveness standard expected in a startup environment. Startup Multi‑Hat Support — Support cross‑functional needs including vendor coordination, relabeling/white‑label projects, packaging development, facility improvements, and ad‑hoc operational tasks in a fast‑moving environment. Required Qualifications Fulfillment Center/3PL Operations Experience — 3-5+ years in warehouse, fulfillment, logistics, or 3PL environments with multi‑client workflows. WMS/IMS Expertise — Strong working knowledge of WMS/IMS platforms (ShipHero, 3PL systems, or similar). Project Management Skills — Demonstrated ability to plan, execute, and deliver operational projects. Workflow & SOP Development — Experience designing scalable processes and documentation. Client‑Facing Communication — Ability to communicate clearly and quickly in high‑velocity environments. Independent contractor mindset with the ability to operate autonomously. Strong problem‑solving skills and comfort wearing multiple hats. Preferred Qualifications Experience scaling a 3PL or fulfillment center from low‑volume to high‑volume operations. Familiarity with white‑labeling, relabeling, or special project workflows. Knowledge of Lean, automation, or continuous‑improvement principles. Ability to create SOPs, documentation, and training materials. Work Environment On‑site in Santa Ana, CA Fast‑paced, high‑growth startup Hands‑on operational role with strategic systems‑design responsibilities

Pay:

Up to $35.00 per hour

Work Location:

In person